Lowe's Home Improvement

Most Recent Comments

• March 2025 by Kim Sutton
  Brandon was very helpful and knowledgeable about the freezers and grill I was looking for. He answered all my questions. Great customer service.
• March 2025 by Tina Weaver
  Friendly, helpful staff. Items in stock. Thank you!
• March 2025 by Josh Olson
  Has everything I needed. Friendly staff.
• March 2025 by Gary Harder
  Very helpful today
• March 2025 by Robert Reed
  I can always find different and healthy plants.
• March 2025 by Ursula Bowser
  Got the door that I need. Yay!
• March 2025 by Elsa N
  Carlos in the toilet and sink dept was very helpful. He got 2 parts for my new toilet according to the model. Thanks to his help the next day the Installer was able to do the installation and used the parts that was very much needed to complete the job. Thank you Carlos. 👍
• March 2025 by wayne gales
  Walked around for 20 minutes and couldn't get anyone to help me. Left and went to home depot
• March 2025 by Sherry Martin
  Shout out to Shawn. Very helpful
• February 2025 by Ken “Gatorfan” Michaels
  Found what I needed!
• February 2025 by Tim Christie
  Made a key, key worked
• February 2025 by Kip Burbank
  Same story as others. Sold me a dishwasher, I didn’t care which one as long as it was in stock. Paid, waited for delivery and install. A week later I find out they ordered it 7 days after I paid. Now it’s on sale for less than I paid. Now scheduled for delivery a week from today. The sales people said it was in stock, …it wasn’t. . Make them prove they have it before paying. Oh , calling on the phone, they just keep hitting the HOLD button then hang up after waiting 30 minutes. You’ll get a lot of customer service mumbo-jumbo speak, “we’re so sorry to disappoint your satisfaction is our highest priority, call us so we can discuss this, etc, etc”. Honesty would have worked for me.
• February 2025 by I Mohamed
  Michele, head cashier front end was knowledgeable, helpful, courteous, and professional. I very much appreciated her willingness to listen, troubleshoot, and take the time to locate a viable solution. Michele then directed me to Ken, who again was helpful, courteous and professional. Much appreciated to both of them for taking the time.
  As this is my local Lowe's, it is good to know that they listen and offer solutions.
• January 2025 by Anna Mello
  RUN. IT’s a SCAM.
  Bought a refrigerator Samsung Bestoke for more than 2000$ with customer service on the line.
  They delivered the wrong refrigerator. A knockoff costing 500$ less. Delivery guy said to take out with install person. Install person only scheduled for 10 days later since we had a major hurricane in FL.
  Now they want me to stay with the knockoff because it’s been more than 48h of delivery.
  Crazyland!
  The refrigerator they sent has NO DOORs.
  After hours and days with customer service, they sent me a 500$ gift card for the difference. No returns. I get to keep the knockoff.
  I have to order doors separately and that will take 2 months to get here. No refrigerator till then.
  This whole ordeal happened in the middle of a move to a new home (already a super stressful period), after evacuating for a hurricane and using wheelchairs.
  Run!!!!
  UPDATE: I followed the advice of the person below. 3 more hours lost on the phone. Another empty promise to call me back in 48h. That was 7 days ago.
  Again, RUN.
• January 2025 by Bill Knaffl
  I have decided that the Minton store will no longer be an option. No cashier today - no return for me. If I wanted contactless sales, I would go to Amazon. That is likely where my business will be headed in the future.