Macy's, established in 1858, is a well-known American department store with over 740 locations across the country and an online presence. The Macy's at Rogue Valley Mall offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Besides clothing and shoes, the store features housewares, gifts, and furniture in select locations. Customers appreciate Macy's festive displays, especially during Christmas, with the holiday tree and the Macy's Parade being memorable highlights. Many find the store enjoyable, particularly for holiday shopping or special occasions. The staff, like a helpful employee in the shoe department, often go out of their way to assist customers, delivering good service. However, some reviews mention concerns about the store's layout and maintenance. A few customers felt that the store's appearance had declined, with disorganized fixtures, trash on the floor, and a less upscale look than expected for the prices. This has disappointed some visitors who remember Macy's as a high-end retail store. Overall, Macy's remains a popular shopping destination known for its broad selection, festive atmosphere, and helpful staff, despite some areas needing improvement.
