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January 2024 by John Alphonse
I LOVE THIS PLACE AND THE STORE MANAGER GAVE ME A GOOD DEAL ON A IPhone and tablets
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January 2024 by Scott Collins
Had a problem with my phone the nice young lady pushed a bunch of buttons and now my phone works great thank you very much ?
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December 2023 by Chi Le
Nikko is the best. He got me a great phone for great price!
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September 2023 by The Southern chef
The store at 698 Wickham Rd is full of con artist! They coned me out of $400.00 yesterday and I just wanted an upgrade?The salesman (Jos'e) flimflamed me into a free tablet that was immediately added to my monthly payment, then he told me I needed to buy a special charger for my moto phone because it doesn't come with one. I opened the box and it had a USB wire for charging (what a liar) if I was a new customer I could exchange my phone but a loyal customer of 20 years with an upgrade has no chance!Metro was a good company until T- mobile joined in and ruined it. I called the store to tell Jos'e I would be leaving at the end of the month, he replied "Good!"Customer service is gone like the 90's!!!! oh and I've been waiting 6 hours for the manager to call me but "he's in a meeting!!!Honestly like all the phone companys they will change names again after losing all their customers!
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May 2023 by Melanie Thomas
Needed an upgrade and got great customer service here.
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May 2023 by Steven Skirkanich
Got the new phone I wanted and home internet for a discount
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February 2023 by Sherry Rua
The CSR, JJ is absolutely fantastic. We went in with multiple issues and he resolved each one. Kudos to JJ.
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January 2023 by Bruce Williams
The T-Mobile specialist was very good an polite.
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October 2022 by Victor Davenport
One clerk alone just before the hurricane hit... still super friendly & extremely helpful & knowledgeable! Well done.
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September 2022 by Luiz Morais
Nice cell phone store. Excelente prices and deals.
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May 2022 by HOUSSAM ATLAS
Bought a phone from there , the hole is too loose to keep the charger plugged in , i will never go there again .
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May 2022 by Sarah P.
Awful customer service. Rude every time! Never wants to do their job. Lazy and unprofessional. Acts like your bothering them!
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April 2022 by Charles Green
Stay away from here, scam city. Ported a phone and also picked up anot so free tablet , salesman kept pushing accessories and insurance,we said no over and over. He then said he was giving us an entry-level case and glass protector. We declined the insurance on both every time he brought it up. He said we had to pay 3 months in advance for free tablet at check out. Long story short he pocketed $60. When 1st bill became due I called metro and found out that there was insurance placed on devices and there was NO 3 months credit given. So we were charged for insurance that we onhad declined, on a new device....I guess if customers are seen as an infidel, being honest goes out the window ???
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April 2022 by Terence Hope
Sam is Great!!! He transferred my WhatsApp patiently over a two day period. Great service. John Powers
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March 2022 by Denette Schweikert
No problem with the store. TMobile home internet service is awful around US1 and New Haven. Streaming TV not usable most of the time. I am switching back to cable internet
