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January 2024 by erk v.
Either Moses or Jose ? forgot the name my fault (Told us he’s Greece and we Cuban) The guy at the front desk who helped me and my moms gettin me the 15, super chill, 10/10 professionalism, easy to get along with, and so much more pro’s bout this guy.
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January 2024 by Terry Hypnogurl
Had to replace my phone after it died and not only did they retrieve my data on my old phone, they transferred my contacts n pics to my new phone. I worked with Abood n Moses n got great customer service.
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January 2024 by Nicole Poudrier
Friend had to pay her cell phone bill but this store was too busy and we were on a time restraint.
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January 2024 by JoAnn Armstrong
Great salesman. Great service.Happy 10+ yr. customer.
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January 2024 by Helen O.
Customer service is awful.
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December 2023 by Ramon Hernández
Very good telephone company.
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October 2023 by Spencer Rudd
Miles and Moses are helpful.
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September 2023 by Patricia Smoot
Long waiting times and not enough chairs for customers to sit while you wait... friendly service ?
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June 2023 by Dawn Vojtecky
Obi was extremely helpful and patient. He took his time to go over everything. He was very friendly as well as professional. He got me and out in a timely manner.
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May 2023 by Google user
This store is great and the staff really go out of their way to help out! I had a phone issue and the 2 guys Miles and Obi worked to figure it out even though they are phone sales and not tech support. The issue I had was a strange one but after trying 3 routes they were able to call up metro tech support and get them to refresh my line which solved the issue for now. Instead of just accepting that as the solution and sending me on my way they checked around and found a SIM card to replace the SIM card that was causing the issue and put it in for me. Now that they knew it should fix the problem they let me leave. Never tried to convince me to buy a new phone, just took care of the problem and made sure I was happy with the service!
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April 2023 by Morgan Schneider
This store is great and the staff really go out of their way to help out! I had a phone issue and the 2 guys Miles and Obi worked to figure it out even though they are phone sales and not tech support. The issue I had was a strange one but after trying 3 routes they were able to call up metro tech support and get them to refresh my line which solved the issue for now. Instead of just accepting that as the solution and sending me on my way they checked around and found a SIM card to replace the SIM card that was causing the issue and put it in for me. Now that they knew it should fix the problem they let me leave. Never tried to convince me to buy a new phone, just took care of the problem and made sure I was happy with the service!
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April 2023 by germaine shorter
I would like to thank OB and Jaden from the Metro by T-Mobile Melbourne store located on Wickham for teaming up to give me the best customer service and deal possible. There was a error of communication, but they immediately and professionally solved the issue for me. Great job guys! I will continue doing business with Metro by T-Mobile as long as I continuously get the service that I've been getting for all the years I've been with the company!
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April 2023 by Heather Walcott
They were very helpful
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January 2023 by Otto Montes
I give a 4 because the workers only want to sell they don't help you with nothing
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January 2023 by Carol Machemer
Great staff and so much better than ATT!
