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February 2024 by Denise Ellis
I created my own planner and went into the store with a flash drive and after bringing it up on the computer the associate was very nice, but he told me that the new manager wants things to go through the website and not to take a job in store. he gave me a quick tutorial and after about 15 minutes I walked out with no project uploaded. I went online today to upload my project and the formatting is all wrong, I called the store telling them the situation and I was told to call a "help line" that "all they do all day is fix problems." I don't want to sit on a help line, I travel and I have to schedule my time like most Americans. I asked, "why do I have to come in, be sent home, and then have to sit on a phone to give you business?" I was told, "we can take it in the store if you want, but we prioritize online orders they come first." WOW!!! A customer who is in your store with money in hand is second??? This is not how business grows or is sustainable. The sheer lack of any form of customer service is abhorrent and the direction of a manager to send customers out of the store??? Well maybe that is why the Office Depot near me closed!
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January 2024 by J Hochberger
Staff were short and rude with equipment not working and no solutions provided, had to drive to another office depot 20 minutes away.
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January 2024 by ken217
I knew I would find the products I wanted, reasonably priced, and easily accessible.
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January 2024 by Regina De Sarno
Even during this busy time of year, it is a pleasure to shop at Office Depot in Viera. The staff is knowledgeable, friendly and helpful. The store offers a wide variety of products and services, and team members know exactly where to find things and are eager to help. The photo and print department are experts in what they do. I even mailed out all my Christmas packages there! So much easier than the post office.
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January 2024 by A L
Tried to drop off my fedex package but they would not take it since it wasnt in their box. Manager said their shipping requirements are stricter than fedex, even though they arent the one's shipping it. Also could not print the fedex label as the clerk told me they've had fires when they previously tried to print labels for customers. This didnt make since as they do have self service machines onsite that customers can pay to use.
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January 2024 by James Hee
Very helpful staff that help to make your visit more pleasant.
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December 2023 by Darlene Marcotte
The copy area is very well run and the associate who helped us genuinely cared about the service he provided and the cleanliness of the copy area.
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December 2023 by Danny Jewell
Very helpful With all my business office supplies
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December 2023 by Drex Dobson
Excellent copy print services for kids’ science project
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October 2023 by Enthusiast Motorsports
Shipped a package to a client. I explained to the CSR that the package was under a critical time constraint and I selected the option that would have been the fastest delivery while still staying inside of a budget. The option I selected would have allowed 2 days extra for delay. Well, now here we are leaving a 1 star review.I feel that the CSR incorrectly selected the option I wanted. I even questioned the way the package was being shipped and she confirmed with me in person that the package would arrive before the date it needed to be there. I feel that this liability and responsibility rests with this location.
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September 2023 by Barbara Partridge
If you are having problems with your computer, take it to Office Depot at the Avenues in Viera, FL, and get Ryan Mulder, Services Advisor, to check it out for free! I took my Dell All-in-One to him because it was 7 years old and had some problems and I wasn't ready to purchase a new one because I love the one I have. He fixed my computer and updated Windows and it is just like brand new! I will definitely be going back when I need help. Great job!
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July 2023 by Randolph Goodwin
In a day and age of “let the computer deal with the customer “ Office Depot dose a fantastic job. Their prices are good and their customer service is great.
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June 2023 by Cristian Ruben
i Film Heroes (The Rescue Cat & Dog FilmMaker) is the only 501(c)3 Non-Profit in the U.S that advocates for the rescue of Cats and Dogs by Filming Movies of People in the Trenches.We focus on individuals Rescuing Cats & Dogs in the Trenches with a budget of minimal budget to none.
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June 2023 by Vishal Joshi
Very helpful and professional staff . Andrew who works here is awesome :)Great location!
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May 2023 by Chuck Fresh
I've visited a few remodeled Office Depots in Orlando recently. They are VERY nice. I fear Viera being skipped is a bad omen. I certainly hope not, because there's nowhere else to go locally. The local UPS store resembles overpriced anarchy! It's TERRIBLE! Over the past few years, customer service was hit or miss at this OD location, and especially miss at the copy center. More recently, since March 2023, there has been a change. There's actually people willing and eager to help you with printing, copying, and mailing services rather than the formerly typical "Oh God, here comes someone else to bother me" mentality. Impressive changes as of recent, and I've already returned and spent a little more money than usual. Perfect crew right now - give them a little raise and keep them there! Nice work all.
