This O'Reilly Auto Parts store offers parts, tools, and services including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Reviews highlight exceptional customer service. Staff members helped diagnose a bad battery and, finding it was under warranty elsewhere, saved a customer money instead of making a sale. Another staff member expertly changed a light bulb with no questions asked. When a car died, a team member quickly cleaned severe corrosion from battery contacts. For a complex issue, a patient staff member figured out the needed part after others provided zero service. Another employee diagnosed and replaced a battery in about ten minutes. Customers describe the service as fantastic, professional, prompt, and highly recommendable, making it the best customer service.
Enough praise couldn't be possibly expressed here for both Kent and Rodney. Kent's patience and helpfulness especially helped me out of a bizarre complication with my car. Incredible staff!
July 2026
Just stopped by to see if I could get some help to put my new windshield wipers on. Yes, Sean was very nice and helped me out, no problem. If you are ever in the area on Palm Bay Rd and need auto parts or any auto assistance, stop by. Thank you Sean again. much appreciated. ππΎπ―
June 2026
Brandon went above and beyond for me. He got under my car in 90-degree weather and helped put my oil splash guard back in place after it had been dragging. I really appreciate him taking the time to help me out. Thank you so much, Brandon!