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February 2025 by Peter Wak
Andy was great! He went out of his way (and the other employees were helping out too!) to get us taken care of. He had diagnosed that we had a #4 cylinder in our minivan that was misfiring. So I decided to take a crack at replacing in the parking lot (I do NOT recommend this...it could have broken off in the motor). Andy was so helpful. He must have come out to help a dozen times while we were trying to get the old one out. (He even jumped in himself to try and back it out of the cylinder) We finally got the dead plug out and it solved the problem!
Thank you Andy and everyone else! You guys really take care or your customers!
Pete & Theresa Wak
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February 2025 by Grampa
O'Reilly auto parts is my go-to for my parts. My friend came by so I could replace his plugs and wires on his 98 Honda. He always used Auto Zone, so we go there they would have to order the wires. Right next to them is advanced auto, so we stop there. Two out of 3 people working spoke little to no English. They only had plugs that cost over 10 dollars a piece and 110 dollars for 4 wires. O'Reilly had the 4 wires for 50 dollars and 5 dollars per plugs.
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February 2025 by Dog Dog
This place sucked and whoever was working there on Jan 18th 2025 lost a Generator sale because we were left on hold and Never even acknowledged once we got to the store
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January 2025 by Michelle Metzger
O'Reilly's in Melbourne off N. Wickham Road is awesome! I love everyone in there. They are very helpful and polite. They always take great care of us and help us to get the parts we need. Thank you, Ashley, you rock. Continue a great job, everyone!
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December 2024 by winn nguyen
Once again, I have a bad experience. My previous two experiences were not good. Third time is not the "charmed."
I general, I prefer not to go to O'Reilly.
I typically go to Advance Auto, then Autozone. If I need something urgently and the previous mentioned two stores do not carry the item, then as a last resort I will go to O'Reillys.
I purchased 4 items online for store pickup. The sales person was super slow. I told her I had 4 items for pickup, she came back with only 2 (small paper boxes). She requested for me to check the items. I did. Still only 2 items. She once again slowly went to the back. Finally came back with 2 more items.
I was then told that I did not pay for the items online. My email confirmation stated that all were paid for. She insisted I had not. I had no choice but to pay again.
Later, I confirmed that I did indeed pay for them online AND again at the store. Had to get in contact with customer service to fix the extra payment.
I really don't enjoy going to O'Reilly's
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November 2024 by Vito Sciarrino
Donald was a great help and helped me track down a brake caliper bracket for a family members 2010 Hyundai after not being able to find or receive the right one! Went above and beyond and was a great help. Thank you again sir!
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November 2024 by Jesse Weaver
I have shopped at this location a few times for parts now. Lauren has helped me find exactly what I need, helping me to avoid the numerous trips back for things I would have forgotten otherwise. I always feel like I am in great hands.
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November 2024 by Fred Watson
They go out of their way to help out, and always pleasant
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October 2024 by Jarod (Jaalan)
I worked with Donald who was able to test my old alternator and triple check to make sure it was bad. He helped me select a new one and look for some other options. Amazing customer service! Significantly better than the competition across the street haha. Will definitely shop here again because of this great experience.
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September 2024 by ken perez
Always have those specialty parts available to order whne all the other places don't. Always buy from these guys because they care about what you get!
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September 2024 by Britini Sombke
Needed a battery replacement and was able to get it done so quickly and easily here for a great price! Lauren and Sean were amazing help. This will be our go-to spot now 👍
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July 2024 by Jose Rivera
Waited 10 mins on the phone nobody ever picked up so I hung up . Just terrible!!!!!!!!!!
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July 2024 by Lea Mc
I highly recommend this place. They treated me so well I will never go anywhere else. Thank you so much.
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May 2024 by Robert Fromer
Very helpful ?
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May 2024 by Sue L
They plugged in the device to diagnose the check engine light. Showed me what was available to work. It did!!! The employee named Austin is awesome!
