PNC Bank provides a welcoming and helpful environment for its customers, as reflected in numerous positive reviews. Many clients have praised the staff for their professionalism and kindness. Michael Schoenherr is noted for his exceptional service, taking the time to explain options thoroughly and ensuring clients feel comfortable and informed. Ana has been recognized for her ability to simplify online enrollment and her friendly demeanor, especially with children. Martha, a bilingual staff member, has also received commendation for her understanding of diverse cultures and her effective problem-solving skills. Additionally, Donna and Allison made a lasting impression by patiently guiding a young customer through the process of opening her first checking account. Overall, PNC Bank is characterized by its knowledgeable staff and commitment to excellent customer service.
Donna did an amazing job !! Super patient answering all of my business account questions
January 2023
The ATM machine hasn’t taken a check deposit for the last 3 days. It seems to have problems way too many times.
October 2022
Ana was amazing, we had trouble with online enrollment and she made it very simple, she has a wonderful personality and very good with kids, thank you so much, we are new customers and this was the best experience