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November 2023 by Mike R.
Worst car buying experience I've ever encountered. I drove three hours round trip to look at a pre-owned F-Type. The salesman barely acknowledged me. Didn't even say hello to my wife. Only answered questions and didn't proactively offer any help or information about the car.The car wasn't even detailed. Clearly they could care less if they sold the car.I came expecting to do a deal and left with the money in my pocket. A complete waste of time.
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August 2023 by s s
Awesome customer service!Christopher Huck’s Knowledge and patience along with his professionalism made my purchasing experience extremely amazing!Thank You Chris Huck!I highly recommend Chris Huck at Melbourne Porsche. ******Simon in financials was efficient!Thank You Simon!SS
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August 2023 by larry thompson
Had a great experience - Our salesperson, Chris, was terrific, but be aware! He is so disarming that you will find it difficult to resist his promotion of a great vehicle-part of this is his love for Porsches. Price was what we thought was fair, and the whole interaction, from walking in the door, to test drive, to finalizing the paperwork, was terrific.
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August 2023 by Michael McClain
customer care is obvious here. everyone acknowledges your presence and is friendly, but gives you room to look and think, with no pressure tactics. A Porsche is a big deal after all. David Mitchell was very patient and helpful working with me to make the deal.
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August 2023 by Aaron Lew
The customer service at Porsche of Melbourne is top notch! I’d like to give a special shout out to Laura Prodell, who goes above and beyond to make sure the customer is well informed and very well taken care of. She is efficient, friendly, kind, and communicates every detail the customer needs to know when their car is being serviced.Thank you!Amy Lew
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August 2023 by Cameron Ghahreman
Everything was great from the initial diagnosis, the appointment, pick up and drop off. Really liked the video the mechanic sent about the issue with the car and how it was fixed. Special thanks to Neal Zielinski and Any Kinner for all arrangements. Highly recommend
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August 2023 by Jay Hall
Service Manager (Andy), and Dylan Kotoulis were very helpful in ensuring that my 2007 718 was quickly and properly serviced.Andy also expedited the process by providing a loaner.Thanks,Jay Hall
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August 2023 by Richard Richard
Bought my second Macan from Chris at Porsche of Melbourne and he has been great answering questions regarding a much more technologically advanced version of the Macan. Went back today to have the titanium lug nuts moved from my trade to the new Macan GTS and this was done expeditiously and at no charge. Chris, Simon and Andy are a great team
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June 2023 by Cary Broome
Wow, this is the first dealership experience I can say I found enjoyable. The staff is attentive, knowledgeable and never pushy. They want their customers to leave happy and I did just that! So happy with my new vehicle!
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May 2023 by Mike
Attempted to start a relationship with this dealer to hopefully purchase some GT cars from them down the road. They agreed to come down 2.5% on the sales price for the Macan GTS I attempted to purchase.I tried really hard to make this deal work. I had to get the title for my trade from my home state. In the meantime I offered to pay cash for the car if they would agree to buy my trade for a specific price on receipt of the title. They declined.They were also unwilling to register the car in my home state and told me I had to do it. Which seems pretty lazy to me. I told them I would buy the car once the title came in. Took 3 business days to get the title. I told them I would have it today.Once I got it I let them know and within a few hours they had already sold the car out from under me. They just lost out on multiple sales because I won't be back. I'll find another Porsche dealer that's willing to actually work with their customers
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April 2023 by MJ Coleman
2 Days in a row, I picked up a nail in my tire. I stopped by both days to schedule an appointment, and they were able to fit me in each morning. They had a new tire in stock both days.Really appreciate them finding a way to get my Macan back on the road.Thank you.
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April 2023 by Robert Chamis
Porsche Melbourne operates just as you’d expect when affiliated with the wonderful product of Porsche. The Service Department is spot on knowledgeable and courteous.I can certainly rely on superb care and also enjoy the experience at this dealership.
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February 2023 by Ronda Kelly
We always receive the best service at Porsche Melbourne. Everyone is helpful and so friendly. This last service is no exception! We purchased the cleaning and detailing package after service and they did not disappoint! During the Christmas holidays, we traveled a lot! We also have two dogs so the inside of our car was bad. When we picked it up, it was showroom perfect! Not a dog hair in sight!My husband's favorite part is using the loaner car! It saves time and hassle during the service! Couldn't ask for anything better.Thank you for taking good care of us!
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February 2023 by Akua Kwatemaa
Love, love this dealership. Folks there are super friendly and treat you like family. The process of buying my new baby was seamless, no pressure salesman to deal with. They had a cute red bow on my baby and had a welcome to the family celebration. I fell like I was adopting one of their babies. So personal, love every moment.
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February 2023 by ucf3loc
Had a great time working with this dealership. The price of the car and the service provided was top notch and I do not have any complaints. Very courteous and accomodating salesman and staff.
