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October 2023 by Alan Balser
Choosing someone to work on your truck is always so difficult. I was recommended Richmond’s by another auto mechanic who didn’t have anytime to do what I needed and was an emergency. Not only did these guys accommodate me as soon as possible and fixed the problem, they went above and beyond. I was sold the truck with a faulty drivers seatbelt and had been quoted $800 to replace it. While they were fixing my shifter they fixed that without me even asking! Seriously awesome and will be bringing my truck and wife’s car here for any issues from now on!
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September 2023 by Patti Milcent
This place was amazing. We had an unusual situation but they offered us amazing customer service. After a transmission replacement, the vehicle runs better than ever. I would highly recommend Richmond Transmission to anyone. You will be in good hands.
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August 2023 by TheDavkat1
At first I thought they were messing with me but they were having a problem getting the part for my van. But turns out it was the part dealer that was slacking so I went and got the part myself and Frank installed it and instead of costing thousands of dollars at the BONIFACE HIRES KIA Frank just fixed the Harness and installed the new module and got me up and running for a total of $600 dollars parts and all TOTAL FRANK HOOKED ME UP and I can't thank him enough for what he did. And to think I first gave Frank a BAD REVIEW I POSTED TOO FAST I will still say CAR SHIELD IS THE WORST FOR NOT COVERING THE JOB EXTENDED WARRANTY MY BUTT THEY SUCK .
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August 2023 by Michael Lipsky
Honest, good people. Frank took my truck for a test drive and clearly explained 3 possible reasons why my truck was not shifting well. First and foremost he said make sure I have enough transmission fluid. Sure enough, I got home and my fluid level was low. I misread my dipstick like a real dipstick. I added some oil and my truck shifts perfectly now! I'll definitely go back to Richmond for any repairs I'll need in the future.
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August 2023 by Bryan Babbo
If you are looking for a trustworthy place to take your car, Frank is your guy. I needed a new transmission the day I arrived in Melbourne and after speaking with people all over town, I knew Frank was the guy.After a year, he continues to go above and beyond. Especially for his loyal customers. Whether you’ve lived here for years and need a better mechanic, or are new to town and need someone to trust, I am confident in recommending Frank and the team at Richmond.
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August 2023 by Stephanie Hummel
Very friendly and honest people. Frank explained everything to us and we able to get our car fixed quickly and at a fair price. Definitely recommend them!Service: Transmission
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August 2023 by abigail o.
frank was awesome! he was super knowledgeable and helped explain things to me without making me feel stupid, and also offered to call my dad to explain things to him since he couldn't be there with me. frank and his guys fixed my car quickly and while it was expensive, it was a lot of work that needed to be done and he made sure to keep an open line of communication after i got my car back to make sure everything was still running fine!thank u so much!!!
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July 2023 by James Coombs
I have a 2003 dodge Durango they looked at. Their service was beyond perfect and the communication was splendid. Great place, highly recommend bringing your vehicle if you have a problem/serious problem. These guys will always take care of youService: Transmission
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July 2023 by Wanda Kessler
This is the best place you could possibly take your vehicle if you want it repaired correctly. Frank has gone above and beyond to ensure that my Equinox is in top running condition. It has not been a quick process, but it has been thorough. Anyone with a negative review of these people and what they do need their heads examined!!! I was treated with respect and I feel like I have made some new friends here. I am confident my vehicle is repaired and in the best running condition, and that is the BEST feeling!! All my future auto needs will be completed by Richmond, no one else will touch my car. And I will recommend him to everyone.
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June 2023 by blake hamlin
This is the best shop around! Frank and his team diligently took care of my car, kept me updated and did a GREAT job!! Couldn’t recommend this business enough!! If you have a problem, call Richmond’s!
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June 2023 by Clarice Hernandez
SCAMMERS! They switch out your car parts to fix others cars if you leave your vehicle there too long! Why was my vehicle there too long, you may wonder? Because they claimed they were waiting on parts. FOR MONTHS! When I decided to pick up my vehicle to take elsewhere, they had switched many of the the parts out from other vehicles. My car was pieced out and destroyed without a care in the world. All the excuses over the months make sense to me now. Avoid this shady situation at all costs.Services: Transmission
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June 2023 by Jack Bartlett
After researching countless articles in order to solve my 2008 Tacoma's shudder when shifting in its automatic transmission, I found Frank.Frank runs Richmond Transmissions and is on the web. Call him now. I had gotten to the point of being told all Tacoma transmissions shudder and just live with it to yea, I heard the shudder. It will be 3500 to 6000 to replace the transmission.Long story short I talked to Frank 5 minutes on the phone and he literally told me it wasn't the transmission. Funny part I argued with him a little but he's real knowledgeable. I asked when I could bring my truck in, and he told me "He was at my disposal". He said it twice! I was there at 9:00 am the next morning.While I waited he did the evaluation....it was NOT the transmission, but my Tacoma two piece driveshaft was toast at a 140,000 miles. Not $6000, not $3500 .... but $1600 for all new driveshaft replacement which could have wrecked my automatic transmission if not repaired.Frank and his crew are talented, will explain everything, and take care of you. PS. After Frank did his test drive, he took me on my own test drive so he could demonstrate the issues in person. My truck was finished in a day and a half. In your search for a good shop...go see Frank.Service: Transmission
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June 2023 by E Anderson
First of all they quoted me at a price higher than 50% of all other places to fix my transmission. Second, they had diagnosed the issue and after I questioned their high quote, they knew I was going to go elsewhere so they tried to make my transmission fail by continuing to drive it around and smoked inside my vehicle. Luckily, it didn’t fail and they gave me some advice so I could get it to a place who quoted more reasonably. The guy on the phone is a salesman and does not know the mechanics. I would only go here if I lived within a mile radius, otherwise I would look elsewhere.
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June 2023 by Alex Goodwin
This is an edit from my original post. I got a new transmission put in my car here and when I picked up the car it wasn't completely finished. Frank and I spoke today and he is sending out a tow truck to come get my car and thoroughly go through it over again. Will post a final review later, but so far Frank has gone out of his way to make this right
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May 2023 by Dan Penniman
68 Cadillac FIXED! . The rear wheel bearings needed replacing and nobody would touch them, too old or cant get parts. Richmond got the bearings, cleaned up the axles, and replaced them. Now the car rolls quiet like a caddy should.Good price too!. Only about 10% higher than my absolute lowest price guess and about 20% less than I expected to pay. Dont tell Frank.
