Sally Beauty at 6729 Colonnade Ave #110 in Viera is a large retailer that offers a wide range of salon-quality products for hair, nails, and beauty needs. The store provides everything necessary for both professional salon use and at-home styling. Customers appreciate the variety of products available, from hair color to care items. Customer experiences vary. One reviewer praised a staff member for being professional, knowledgeable, and patient, which helped them achieve their desired hair color after several months. Conversely, another customer described a negative visit where staff appeared inattentive and unhelpful, and the store environment was cluttered. Long-time customers and licensed cosmetologists have encountered mixed service, with some employees being dismissive or unhelpful, while others, like a manager named Vivian, received high praise for their kindness and guidance. Vivian’s helpful attitude made a positive difference, especially for customers feeling lost or needing advice. Overall, Sally Beauty offers a comprehensive selection of beauty products, with customer service experiences ranging from excellent to disappointing, depending on the staff encountered.
The lady was friendly and very willing to help, but unfortunately she was pretty clueless and not actually helpful.
May 2023
Today, 5/3/23, at 10:45am Sallys, the Avenues in Viera, FL employee was EXTREMELY proffessional, knowledgeable and patient. She directed me to hair products to help my situation. For the first time in several months I finally have the hair color I desired. THANK YOU!!!
February 2023
Big sign on the door on Sunday at 2:45 Out to Eat back at 3:30. I waited 45 minutes in my car and watched at least 10 people come by and leave. Finally she came back and was just not very attentive. Bad experience especially when Ultra had recommended i go their for a product they were out of.
