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March 2024 by Nikki W.
It’s crazy when you can walk in the store and see over four employees look you directly in your face not ask do you need any assistance but I watch other people come in and they run to ask what they need what they’re looking for this is why I normally order online Customer service sucks..
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September 2023 by Ramon Hernández
good prices
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September 2023 by Allen Howerton
Good inventory, clean and friendly, courteous staff. Bought a nice pair of dress shoes for a really nice price.
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September 2023 by Imran Mohamed
Extremely disappointed at this store on their customer service.I walked into this store, actively counted at least three representatives and wanted to be fitted and buy shoes from them. It is noted that all three of them walked off aimlessly. It is noted that I initially thought they were helping out other customers. I was mistaken.I arrived at approximately 4:15 pm when FedEx guy was here and talked to him for a few minutes, and left at 4:51 pm with no other interactions from the three emoloyees. I stayed in the front and only went out once to look for assistance towards the end and saw one of them just stocking shelves.Not once did anyone ask if I needed assistance, although I did state I needed help at the very beginning and noticed all three were assisting other customers. I figured I would patiently wait at the front and no one bothered to acknowledge or assist, even well after those customers had left. I did write this review while in this store wearing the black T-shirt and blue jeans and took the photos you see below . You are welcome to look me up on the in house cameras, as I just stayed at the front on my phone waiting for assistance that never came.It is noted to state again. Extremely disappointed on the non service.Update: 8/29 Todd from shoe carnival reached out to myself, reiterated above mentioned to Todd. Todd apologized, told him was not his fault. Todd then provided me with the managers for the palm bay location. Appreciated the outreach
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August 2023 by Hoopoe LR
AWESOME shoe store, recently bought new shoes and they fit perfectly! Large building but easy to navigate! Overall great place
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August 2023 by Melanie Haynes
Larger sizes are hard to find but they will ship to your home for free.
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August 2023 by Patricia Foster (Mayalilium)
Darla is fabulous
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July 2023 by Josh
Fair prices decent selection friendly staff but I can never seem to find shoes in my size
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June 2023 by Dale C
Been here a few times and the prices are reasonable and everyone is always nice and pleasant. On my most recent trip Krystal was the associate for checked me out and she was quick, personable, and friendly. He is definitely the kind of person you want to have a new customer service position
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April 2023 by Amelie Culbertson
Dax was awesome! I had a great experience and found the shoes I was looking for. I highly recommend this Shoe carnival for all your new shoe necessities!
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April 2023 by Amelie Gaito
Dax was awesome! I had a great experience and found the shoes I was looking for. I highly recommend this Shoe carnival for all your new shoe necessities!
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April 2023 by Heather S.
They are very friendly and have a great kids section. I just wish they had more kids socks sizes.
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March 2023 by Jerry Fuqua II
Great selection, great prices, great staff. Great experience there.
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March 2023 by Gunar Moschner
Very clean and organized place. Customer service service was good.
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October 2022 by Anne Thomasson
Lots of different selections of all kinds of shoes.