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December 2023 by Mia Lu
Never shopping at one of this stores. I was there in the morning and nobody said anything to me that I couldn’t exchange or return. I was just there to exchange one of the items out of the three that I bought and I was took I couldn’t exchange. When I told them nobody told me anything at the time of the purchase he’s just said it’s in the bottom of your receipt. They called the manager and she was unhelpful said the same excuse that it’s corporate and not her but that she does encourages the employees to let customers know. Clearly she lied because when I was walking out I heard her said to them: “from now on let everyone know there’s no exchanges or returns “.If I was notified earlier this morning about the policy I wouldn’t be purchasing an extra. Poor management!
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October 2023 by Katherine McNeese
During my initial visit, not one single employee was helpful nor was I EVER told about the return policy, or I never would have bought it. I was in a crunch for time and wanted to try it on when I got home, and therefore it ended up not fitting right. Could I have tried it on there ? Probably but I’ll never know because all 5-6 employees were all hovering at the register with only 2 customers in the store at the time. No welcoming greeting, or any kind of useful help. Very disappointed in the lack of communication of the refund/exchange policy.
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October 2023 by Dustin Burnham
Excellent selection of costumes!
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October 2023 by Sasquatch Nunu
This place is awesome, anything you need for Halloween.. yard toys, make up, costumes. Fake blood etc..
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October 2023 by Elyse Carlson
Great customer service , Dennis was amazing . I hope this crew is back next year
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September 2023 by Jake Estrada
Great joint
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September 2023 by Marcela
Quite impressive inventory of the standard costumes. The live decor motifs were quite impressive and scary. There were several empty racks and not a lot of accessories.
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September 2023 by Ryan Gillmor
Awesome place! Every costume imaginable for every age. Sick yard and house decor, as well as lots of nostalgic Halloween novelties.
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December 2022 by Ashlee Walko (Parker)
Such a big space, lots of costumes & decorations to choose from. The staff was friendly & everything was kept neat and organized. We love Spirit Halloween, it’s always our go to for spooky season essentials
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November 2022 by Mackenzie Decker
Love it
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October 2022 by Victor Alvarez
Bit expensive, but great place to shop for Halloween costumes, decorating and props
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October 2022 by Tammy Brown
Rude employees and horrible customer service! Merritt Island store employees were much more personable!
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October 2022 by Logan Carlini
It was very nice and clean here and the staff were very pleasant and patient.
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October 2021 by NoneOf YourBusiness
We drove up here just for this store and it was well worth it! This Spirit Halloween is much larger than the one in Melbourne and has a huge selection of costumes, accessories, and displays. It even has a small interactive scary display for the kids. The puppets come to life when you step on the sensors on the floor.I was impressed with the wide variety of themes they had. They have costumes for many different scary movies and even gag gifts/costumes. They also have scary props and make up to go with the costumes. The staff was very friendly and nice. It was a fun experience!
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October 2021 by Zen Master747
Awesome selection of costumes, mask , home decor , accessories, adult costumes, kids. Really fun just walking around and looking at everything !!