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January 2024 by Nubia Rootsey
Patrick the manager was very helpful told me all the deals and was very knowledgeable and was patient with all questions I had for him and made this the best t-mobile experience the bestone ever and was so friendly and kindhearted
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January 2024 by Solace
Where's the button to put 10 stars? Very helpful. Thank you so much Wick-em - Ricardo - Zaine Garret!! ???
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January 2024 by J W
Sebastian B was awesome. Patient, thorough, and very helpful!Thank you, to him and his managers.Good crew. He explained everything thoroughly and with patience. I recommend coming to see him for your next purchase!
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October 2023 by Heather Vojtecky
DONT EVER GO HERE!!! the manager is a POS!!! literally was wondering why my bill was over $150 for one line and he told me “that’s normal it will be like that for a couple of months” and it never changed. moved back to NJ and found out that the iphone 11 i traded in was never put into my contract and i’ve been paying full price for an iphone 14!! absolutely disgusting liars. scamming people left and right.
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September 2023 by Nayib Nogales
Incredible attention and customer service! They helped me set up my iPhone 13 Pro which was not cooperating with the transfer and also the eSIM. It took ours and they did everything and it took hours! The store closed at 7 and they were still attending customers and stayed with me almost by ten o clock to set up my phone which was and make sure that everything had transferred. Special thanks to Miguel, Zaine and David, they will help with any issues that you have and will do anything in their to help you, really great talk while they helped set up the phone and made time go past by faster! 100% recommended!!! Thanks for hearing me guys, really appreciated that!
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September 2023 by Theresa Williams
The customer service and professionalism from Jason Goad was nothing short of amazing!!!! Even though Zaine admitted it was his first day on the floor from training he was professional, and his customer service as well as his willingness to help deserves a 5 star too! I’m a T-Mobile customer for life . Y’all Rock!
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September 2023 by Thomas Perna
Kayshlee was VERY helpful! She was so thorough making sure I knew everything about the different plans. She was very personable and made me feel completely comfortable with the whole process of switching phones. Thank you Kayshlee!!!
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September 2023 by Mary Mazur
Very happy with the T Mobile store next to Flames in Melbourne. Excellent, rapid service, great problem solvers and super friendly. David and Miguel are the best!
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August 2023 by Dolores
I had viruses on my phone and Sebastian made sure to get them taken off for me in a friendly and professional manner, everyone is always nice and welcoming whenever I step in
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July 2023 by Andrew Vanausdall
Taniya helped me get a new iPhone 14 and she explained everything very well and took care of me, would definitely go back!I went back in to get my bill fixed up due to a clerical error and Sebastian and Melissa helped me out! They were very proficient and professional.
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July 2023 by Craig Iannello
1) Snuck an extra line onto our contract without telling us. We discovered it later.2) Came in with an insured, broken iPhone, and instead of resolving our issue, we had to withstand repeated sales pitches for T-Mobile wireless home internet. Had to say "NO" to this about six times in fifteen minutes, while he baited us with the possibility of promptly solving our immediate issue. Eventually, he just referred us to another store that could handle repairs.
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July 2023 by Jean Whittle
This is definitely the T-Mobile to go to! Great environment, the reps Miguel and Sebastian, and the store manager, Kerellos were transparent and made sure everything was setup and good to go, I highly recommend coming to this location!
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July 2023 by Astrochimpham
All the employees were very helpful and fun to talk to. Very knowledgeable and fast. If there’s something wrong with your phone or service or if you’re just looking to upgrade or get a great deal on a tech product this is the place to go. Will definitely recommend and continue to come back.
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July 2023 by Jessi Cepeda
I had a great experience at this store location. Both Melissa and Taniya were very knowledgeable and were able to help me with several questions.They had lots of patience and I appreciate their time to help.Your store is lucky to have such great staff. Please thank them both for me.
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July 2023 by linda gibbings
I came to this store before and had a not no so nice experience that detoured me from coming back an I came back and delt with Kerollos the new store manager and I was totally amazed by his expertise and kindness. I fully recommend this T-mobile location based on my experience with them compared to my previous experiences with all T-mobile stores. Cudos to Kerollos and his wonderful kind service to me. Hope to continue seeing him in this establishment!
