Truist receives positive reviews for its professional and pleasant staff who are described as attentive, punctual, and extremely knowledgeable. Customers report that employees go above and beyond, are beyond helpful and kind, and provide a great experience. Some note a lack of branches in certain areas, requiring a 15-20 minute drive. A specific branch is praised but noted as needing more staff. A minor issue mentioned is an ATM that becomes unusable in the rain. The bank is highly recommended by its customers.
Been here for years, great bank. Always helpful. I especially love Jase, he is so friendly, helpful and has made many difficult situations feel calm and easy. Also very knowledgeable.
December 2025
I worked with Jayce Vogel and he was fantastic. He was very knowledgeable and professional. He helped me out tremendously. I would highly recommend speaking with him on any concerns you have.
January 2025
Great experience. I worked with Jayce Vogel and he was fantastic. Attentive, punctual, and extremely knowledgeable. Could not be happier with my experience here!
