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December 2024 by Brian Mccann
Customer service is excellent
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November 2024 by Irza Albelo
I decided to get information about a loan a few weeks ago and Linda one of the Managers listened to my situation. She explained to me all the options available and the documentation required for this process. I do appreciate her kindness, professionalism and understanding. Definitely I recommend TD bank for any banking services.
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July 2024 by Ralph Rivera
This bank and personnel are quite
"Exceptional!!!" I being formal military, and looking at transferring my accounts to a local bank. Bethanie exemplary knowledge very helpful and courteous with my inquiries of checking and savings options. Thank you Bethanie!!!
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May 2024 by Laurence Barton
Abrasive manager displays anger towards customers because her bank cannot attract or keep help. Staff lacks training. Phones not answered. Nice landscaping-- horrible customer experience!
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April 2024 by John Rotter
Gave up trying to get business done after an hour wait and the line not moving
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December 2023 by mark duhamel
I've been sitting in the drive-through for the last 19 minutes with one car in front of me the entire time. It appears TD policy of getting cash back has become incredibly difficult all in the name of fraud security.
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September 2023 by Carol Chisolm
I needed a new debit came so I came on a very busy Saturday. It was so many people waiting to see a CSR that I left to run and errand and returned after closing. They had not locked the door so allowed me to enter. Joanne, the CSR, was so gracious and rendered exceptional service with a smile. Thank you so much.
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June 2023 by Mary Jo Curtin
I have always been very impressed with this location! In fact, I’ve told several employees how much I enjoy coming to this location. Today was different! I came in to get a contract for deed notarized. The teller was chatting with someone and quickly asked what they could do for me. The person (not an employee) they had been talking with moved about a foot down from the teller window. The teller began asking me information about the contract which I fully understood them asking. I began saying a bit of the info but did not feel comfortable with the other person just a bit away. So, I turned and asked the person to please move further away as this was confidential information. That person was upset but that didn’t bother me as I felt I had the right to ask them to move since the teller wasn’t asking them. What did upset me was the attitude of the teller! They immediately changed their demeanor, didn’t look at me the rest of the time and there was no pleasant engagement as I left. This has never been the case in the past!
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July 2022 by Doc
Jenna is amazing, I recently opened a new business and came to TD to open my business account. Jenna took the time to explain everything to me and to make sure all my needs were meet. She is extremely knowledgeable about everything that TD can do for me. It's nice to know that I have a trusted banker and would definitely recommend Jenna and TD to everyone I know. Thanks for the awesome service.
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June 2022 by Admin At
Bank Mgr Linda is just awful. Her English is difficult to understand and when asked for her superior she gave a disconnected number. Business customers avoid this branch for a myriad of reasons
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June 2022 by Verona Cross
Bethanie was extremely helpful and kind!
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March 2022 by Blu Jay
Great customer service. Always appreciate people who handle my money being professional and nice.
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January 2022 by Taylor Newport
Jenna is the best!! She is so kind and very helpful. She takes the time to explain everything to you and doesn't make you feel rushed with how many questions you may have. My family has been using her for years and I knew I would be in good hands, but even when I got there I continued to be more impressed and appreciative since I was experiencing her customer service and help firsthand. Her knowledge makes you feel secure and confident with all of your banking needs and you can tell she truly enjoys what she does. I appreciate how she makes sure to stay in contact with me to ensure everything has been running smoothly (which it has!). I am so excited to continue doing business with TD knowing that we have Jenna as a banker that we can trust. We are beyond happy and will recommend Jenna to everyone we know!
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January 2022 by Karis Diaz
The customer service at this location is so poor that I’ve decided today to move our business account to a local credit union that actually cares about the customers. On numerous occasions I’ve been spoken to so rudely by the tellers because it seems like they’re just too bothered when you ask them to do the slightest bit of work. All they do is fiddle with their masks with their dirty fingers and tell you that they can’t help you. They all seem just miserable to be there. And these young men have no clue on how to talk to their elders. It’s really sad. And they really aren’t that convenient like they claim. Avoid this bank at all costs there are so many better options out there!
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January 2022 by salvatore aguanno
I've been dealing with this Bank for about 25 years, in three different locations. In Queens New York, in West Islip Long Island, and now in Melbourne Florida. To me it's a great experience I get all the help I need, and it's like visiting family. ( the ones I like ) lol
