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February 2024 by Monica Franco
Called and made an appointment. Arranged my day accordingly. Took off from work.Waited and waited. No one showed up. Received no call from anyone to explain why an estimator was not on scene. NOTHING!how inconsiderate of them and downright rude. To think I was going to give them my money and refer them out to my neighbors.NEXT !
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December 2023 by Susan
It's taking me a while to write this review but our service was exceptional. The quality of work done here is incredible. While, just like everyone else, we had to wait two or three months for it to get installed, we have never been happier. We feel like it's sturdy and it looks amazing!
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November 2022 by Robert Zeiser
I just want to commend the two guys rescreened my pool and replaced every visible screw in my tripod provided full screen, which was originally installed in 2006JC Collins and Kevin Grenier did a fabulous job, and went above and beyond, and every turn …They must be the A-Team of Tripod Aluminum!!
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March 2022 by Caroline Sweet
I am only able to judge from the 2 workers I had to do my work. Eliam and Roger worked constantly till they took a quick lunch break. Then back to work until my patio was complete. In and out in one days time.Service: Custom fabrication
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November 2021 by Stuart Sheinman
We recently had a patio and screen enclosure built by Tripod. We received quotes from about 5 providers and found their pricing to be competitive without sacrificing quality. The front office was professional and patiently answered our questions and kept us up to date with scheduling. Because we had a patio installed, our package included construction by their business partner and we pleased with the quality of construction and professional workmanship of the stone paver patio. In addition we had a number of customizations including the install of reinforced concrete and electric for a hot tub, underground stereo wiring, and an outdoor shower. The entire team was accommodating to allow for my electrician and my own customizations. The end results were amazing!Service: Custom fabrication
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May 2021 by Gary Whitt
Had a screen room installed and it did not pass inspection. After final payment I asked if I could remove the paperwork and was told "not yet", they apparently forget to schedule the final inspection. Two day later the inspector came and the screen room failed. I have been trying to find out status but all I get is a run around. Not sure is my screen room is safe.Service: Custom fabrication
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May 2021 by Gary W.
Did not pass inspection. After final payment I asked if I could remove the paperwork and was told "not yet", they apparently forget to schedule the final inspection. Two day later the inspector came and the screen room failed. I have been trying to find out status but all I get is a run around. Not sure is my screen room is safe.
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March 2021 by Kathy Wright
I contracted Tripod Aluminum to screen in our front porch and install double doors. Even though it took time for all components to arrive, when they did the final install, they did an excellent job. The team they sent was great. The two worked very well together. They were efficient and meticulous. They cleaned up everything afterward. Thank you, Tripod Aluminum.
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February 2021 by Nat F.
TRIPOD did a screened patio enclosure with doggie door in June 2015. The job looked great. It still does...BUT....one panel has a tear at the bottom near the floor. We have so many lizards that get in, in sometimes looks like a mini Jurassic Park. I called there on 10/1/2020 to ask if they could send someone to put in a new panel. I know there would be a cost, and that is no problem. I was told by a woman who answered the phone that they are way behind and busy, Don't get me wrong, I get it. This is now 4 MONTHS LATER. The phone call to come fix the panel NEVER came. My wife and I were in the retail business up north for over 30 years. When there was a problem...it was taken care of. Obviously TRIPOD does not feel that way. My personal opinion...If you want repair work done AFTER installation, for any reason... If you feel safer having a company that will come out and do a repair, then THIS IS NOT THE COMPANY FOR YOU,
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September 2020 by Jackie Woodson
Got no reply from company left me with no return call
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July 2020 by Cassandra Swearingen
We paid over 9 thousand dollars to get a screen enclosure installed and construction started in January. It wasn't done correctly so it didn't pass inspection with the city. I've been calling for months and Tripod aluminum doesn't seem to care at all. They say that they'll call or come out and they haven't once called me to let me know if they'll fix the poor job that was done.A fixture was left hanging dangerously and blocked an exit. I had to pay someone $400 to fix what was damaged by Tripod. I spoke to Tripod about it and not surprisingly, they didn't care and said I'd have to pay for that myself. With hurricane season coming up, I have a huge screen enclosure that isn't bolted down correctly and I'm scared of what damage it can do and it worries me that this business doesn't care. Please do business elsewhere and don't waste your time and money.UPDATE: It turns out the inspector made a mistake while inspecting the enclosure. I'm still not sure why it took so long to get all this resolved, but the screen has been holding together well. We still did have to repair our outdoor light, but at least they did the job properly. Have updated the review from 1 to 4 stars.
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June 2020 by Stephen Gerrish
Tripod built the cage for our pool and it has stood up without needing any serious repairs through 2 hurricanes so far. I did need to replace a hinge on a door and they were very quick in supplying the needed hinge.
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August 2019 by Jennifer L.
We are currently building a pool ( review to come after it finishes, if it ever finishes) and tripod was contracted to build our screen enclosure! It is absolutely beautiful. The workmen arrived on time ( to find they couldn't work due to pool contractor not having things ready for them) and off loaded the unassembled enclosure. After asking where would it be ok to put it ( what a novel idea) they told us they would return when pool contractor finished what he had to finish. THEY ACTUALLY DID! They came two days later and completed their job the day after that. The men were professional and courteous. They only took long enough to wolf down a sandwich ( while sitting in the front yard not off site) for lunch and were back to work. They cleaned up after themselves both days. Did I mention the enclosure is gorgeous. We are so pleased they are coming back today to quote us on hurricane shutters for the lanai.
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August 2019 by Tony Ruggiano
Love my new screen room
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April 2019 by Zumba Charise
Tripod Aluminum built our screen enclosure! We are super happy! The City of Port Saint Lucie gave us a run for our money because our 1984 house was noncomplying and we had to get extra permits and variances. Once we finished making the city happy Tripod Aluminum got right back on the project. We are super super happy!
