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February 2024 by Carl Siegel
I was having virus issues , rep that was here was able to get it sorted out. Appreciate the help.
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February 2024 by Beth Nixon
My phone wasn't receiving calls or text, gentlemen here was wonderful to work with. He was able to take do not disturb off and took minutes. Great help.
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January 2024 by Amanda Sawyer
Abe and Robert went above and beyond, answering all of my nine million questions. They made sure I got the all applicable discounts and were professional and friendly through the whole process. Pleasure to be helped by them and highly recommend this store!
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January 2024 by Marbella Blake
I had a few issues , rep was able to help with them. He also helped my husband with a new phone. Appreciate the help from this store.
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January 2024 by Mike Blake
I had a old samsung , upgrade to the new s23 fe. Rep was helpful. Store wasn't too busy so got in fast.
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January 2024 by Erica Woodworth
I came in because my phone was doing weird things and only operational while connected to wifi... I know- confusing, right? Joe L. is officially my cell phone guru from here on out. Had my phone fixed within 30m, a lot of trial and error, but he did it!! He went so far as to show me comparable options so I wouldnt have to adjust to a whole new system. To Joe, you are the f'in man!! Thank you, thank you!!
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January 2024 by Danisha Delacruz
I had a great representative, first I had an issue with my watch then credits not being applied. He handled the credit situation it did take some time to get fixed. For the watch it was out of stock but he kept looking until they were back in. All was a lengthy process but in total got handled.
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January 2024 by Lisamarie Hughes
I’m so happy I physically came into the store to get my phone checked out. I had an ESIM issue with my iPhone 13 Pro and couldn’t resolve it using the basic customer support #. The in store representative was super patient with my frustration and understanding and helpful. I get to leave with my phone cellular service working again thanks to them!
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January 2024 by caden beller
I came here to upgrade to an iPhone 14, ask to speak to Robert… he gives amazing vibes and is amazing to talk to. 5 out of 5 easily!
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January 2024 by Harmony Charters
Alvin is awesome!! Customer service is OUTSTANDING!! He helped our family get all set up with upgrading phones, adding a line, and getting just the right accessories!! Great positive atmosphere! Alvin went above and beyond!!
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January 2024 by Hope Liverman
Alvin went above and beyond to help us!! He was amazing. He spent hours with us figuring out some of the complexities of our plan and helping us navigate through various policies. He set up two phones and two watches and was kind and patient and helpful the entire time! Definitely thankful for him. It was a fantastic experience. He was as efficient as possible and ensured that all of our devises were perfectly set up. Thank you, Alvin!
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January 2024 by Karen Roach
Hubs got me a new iwatch and Selena went above and beyond hooking it up today. She was the best store agent in Melbourne.
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January 2024 by Paula Hodge
Heather was absolutely amazing at the Wickham Road branch. She helped me troubles Watch, and I finally got an answer after going into other Verizon stores. She was very professional, courteous, and kind. She is definitely an asset to your company.
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January 2024 by James Parrish
Jake is awesome!! Personable and professional. I’ll always ask for him. Very nice job Jake!!
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January 2024 by W Ewen
I was having billing issues , had the rep help me out. I was frustrated but we were able to get a few things adjusted. Overall not bad with the rep that helped me.