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December 2023 by John G.
Stay FAR FAR away from this company. When my insurance policy was cancelled, they automatically enrolled me for a policy that was OVER 2 TIMES the amount and never communicated that cancelling their crappy policy would result in an automatic 50% loss of the $5400 that was paid by my mortgage company without me knowing. So I immediately lost $2700. Everyone STAY AWAY from this Agency. Straight up fraud. Btw my new policy is only $2600 a year.
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August 2023 by Eileen Plum
Very helpful with finding me a better policy and walked me through the process!
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April 2023 by Scott E.
Was really hoping to use Viera Insurance Agency for my small business. Unfortunately, it was impossible to get them to call me back. I called their office roughly 8 times over the past 3 months and each time I was met with a very nice administrator who informed me that all of their new business reps were busy and they would call me back. They never called me back. One of the last times trying to get a quote, I mentioned that this was the last time that I would be calling. Well, that got their attention apparently. They did give me a call back and got all my information. They said I can expect to have a quote by EOD next business day (a Monday). I waited till that Wednesday to call them for an update. And was met again with the "everyone is busy" we will call you back. Sadly they lost my business.
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September 2022 by Rick Magill
Never explained that I would not get a refund after I gave credit card to bind the policy. It never even went into affect and they want to keep my $821.00. Never again.
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September 2022 by Jallenco
Not best of experiences
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September 2021 by Bruce Miller
Very professional. The policy I received was exactly what I wanted and needed for the value I wanted to pay. The staff is very knowledgeable with insurance field and the response to my request was completed without delay. I would highly recommend the Viera Insurance Agency.
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September 2020 by Jacob J
They service my homeowners policy.. When I call I get my agent or a return call soon after. Reasonable but haven't had to file a claim, fortunately.
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September 2018 by Matthew Main
Excellent agency that writes with all the top Florida insurance companies. Great options that even cover the A/C and pool pump! And didn’t realize that Flood could be such a great price until we went through it! Looking forward to doing business with them for years to come.
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September 2018 by Elaine Edwards
They have restored my faith in customer service! They are a top notch staff in an agency where the bottom line is taking care of their clients.
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September 2016 by John Fox
The team at Viera Insurance Agency makes this agency GREAT!Unbeatable customer service. The genuinely, friendliest people I've ever had the pleasure doing business with. And their knowledge of their business is second to none.I highly recommend Viera Insurance Agency.
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September 2015 by Bonnie Giampietro
We love Viera Insurance! We were recently shopping for homeowners insurance (from out of state) for our new home in Florida....the ladies at Viera Insurance were all very professional and knowledgeable - they helped us understand the nuances about insurance in Florida so we could get the right coverage for our new home.Thanks for the referral and good information, Melissa!Thanks for your patience with all of the phone calls, Erin and Tara!
