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February 2025 by Gairy Chin
Had problems with my Visa debit card, which is my go to card for everything, but Branch VP Amoy Guthrie of Melbourne was able to issue a new card within minutes. 👍🏼
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February 2025 by Christian
Ro and Trent are top class. Recently opened an account with them and they are very kind and easy to talk to. Worth the time coming into this branch and seeing what they have to offer. Glad I went with VyStar so far!
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January 2025 by Nick Kolehmainen
The branch VP is completely disrespectful to disabled veterans. My family has been with Vystar for about 30 years. This branch alone has made us move all of our business to Navy Federal Credit Union and USAA. They treat veterans with respect.
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December 2024 by Nismo_ Santos
Had great help from Phil Noel.
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December 2024 by Ryan B
I can't speak for this specific branch; my review is of the bank itself. I have an auto loan and when the account was first opened I had difficulties creating an online account so I could pay my loan; 5 calls and the issue never got resolved. I was given another option for online payment which doesn't require an online account. Been paying through the website for about 11 months, now this month they are charging a $5 fee for making an online payment.
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December 2024 by PUGMAN
Lovely visit when I went I had Phil he great walk me though everything he was super understanding got my stuff in check got account back up and running
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November 2024 by Offers Donovan
Ro made the loan process painless. She went above and beyond to keep the process on track and to introduce me to the many benefits available through Vystar. THANK YOU RO!!
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November 2024 by Nick
EDIT: The team was very friendly upon my first visit to the branch. After a couple of days, I realized my banking needs could not be met with VyStar. I got set up with SCCU very quickly and the team members have been top-notch. Moving to SCCU was the right choice for me. 3/5
ORIGINAL: I called the Suntree/Melbourne location to get set up with a new account and Phil helped me get set up right away. No hold, no robots, just a direct line to talk with a live human! I had a fantaztic experience and felt very welcomed as part of the family. With every other bank, I've always felt like just another number - not here. Thank you! 5/5
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October 2024 by Lila Ferreira
All bankers are criminals.
I work very hard for my money and am putting it in the hands of someone who is supposed to offer that money protection. Every single bank I have ever worked with has somehow--for doing literally nothing-- taken advantage of having power over my money, my energy, spent slaving away. $400 (almost an entire paycheck for a week) was depleted from my account as a Zelle reversal putting me in the negatives $400. I call Vystar, no one has an explanation for me and direct me to Zelle because according to them "they are a separate entity" despite them offering this service through their institution. I reach out to Zelle then only to be told that I need to contact my bank, so I call them again. No one is able to tell me what happened to my money. The reversal never went back to original sender, ever. I know because it is my partner who sent the Zelle, being part of their portion of rent. His bank has no idea what happened. I reached out to the support team at Vystar and have yet to hear ANYTHING back. The reason why I opened a credit union account, despite my reluctance to trust them, is because I thought these places are supposed to provide a more personal relationship to their customers.
I will be reporting this to all of the appropriate institutions and making sure that everyone knows how criminal these places are ran.
***IN RESPONSE TO REPLY FROM VYSTAR CREDIT UNION:
Thank you for the disingenuous reply back, however, I have already emailed your social support team.
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October 2024 by Tommetria Cooper
Phil is great, I travel from Orange County to Brevard just to get to his help. I love this Vystar
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October 2024 by Chris Hay
John and Trent and Phil Noel are professional knowledgeable friendly. Patient helpful and figured out the problem before the tech staff. This was the third attempt at a VyStar to correct my problem Thanks for the wonderful service. Chris hay
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October 2024 by Ben & Adam's
John Foley was great, would recommend him if your opening a new account!
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September 2024 by Kristen Belmont
Phil was absolutely the best as soon as I walked in the branch! His sense of humor and professional demeanor made my day!! Fast and easy service. Keep this man around!!
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September 2024 by Ki'Shauna Guy
Great job...John
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September 2024 by Kelly Vermillion
Phil Noel was so helpful, and I love the new location! Can't wait for them to expand into Palm Bay 😁
