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December 2023 by Kevin A.
As of now on 3 different occasions I've tried calling the store and have never been successful with reaching ANYONE ! phone just constantly rings. Why have a phone and never answer it ? I can't stand shopping at Walmart but with certain price increases by others I shop there to save money. Beginning to wonder if it's worth the savings
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August 2023 by Ooboo S.
your employee cameron roberts ate my ravioli out of my chef boyardee can. i am very unpleased with this so called customer service...
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July 2023 by Anthony S.
Will never ever go to Walmart again... horrible experience. They don't answer phones and takes forever to bring you the orders to car. "Talked to a so called manager" his response to all I had to say was, "yeah, yeah, yup, oh,yeah, ok I'll talk to the other manager"Like wth? Customer service sucks. Bye Walmart
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March 2023 by Sandy P.
Had my eye exam at the Walmart vision center the optometrist John F Backes was great he explained to me what was going on with my vision and the price for the exam was far less than other places I've been at previously I will not hesitate to recommend anyone to go and make an appointment with Dr John
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January 2023 by LeAnn D.
This is the absolute worst Walmart for grocery orders and pick ups. No one answers the phone, the associates meaning the loaders - dispatchers refuse to check you in as if that is not their job, they tell you to call the phone number on the sign and no one answers, it goes straight to voicemail. The managers need to get it together and learn how to operate this part of their department because it is failing tremendously. I'm tired of calling and complaining. There is always a parking lot completely full of people trying to pick up their groceries and about a week ago they were three hours behind. How in the heck do you allow that to happen at your store without any reprimands for it?
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September 2022 by Cheryl D.
omg!!!! worse place for deliveries and pickups. they bosom it on the drivers. the drivers tell me it's not their issue it's walmart. deliveries don't comeyou do a pick up. told to come get itthen you wait in the parking lot for over an hours. walmart get your act better or stop pick ups and deliveries2hours 50 minutes waiting I. The parking lot!! Still no orderand can we say rude!! the walmart on palm bay. omg!!!hey walmart takes lessons from target when your order is ready its out in moments!!!! they have this down to a science!!!!
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August 2022 by Ashley R.
Just did grocery pickup and the employee let the wagon handle SLAM into my car. Didn't even apologize. When I got home I noticed there is a scuff mark that won't come out. Also, they gave me week old expired cream in my order. I tried to call multiple times and NO ONE will answer the phone.
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April 2022 by Glenn H.
I've never seen a Walmart as disorganized and dirty as this one. Aisles so packed with sale items that you walk sideways through them. Part of the store is a warehouse overflow in plain sight of customers.
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February 2022 by Robert S.
This is a big Supercenter, very well lit and ample. They do not have the little blue hand baskets that you use at other Walmarts for quick shopping, so you have to push a cart, carry things by hand, or in your reusable bag.I went to get a few things and they had everything I wanted. The shelves looked very well stocked and the produce was fresh and it looked in good shape. At checkout they had about 12 self checkout stations, so my time in line was not too long. The associates seemed a bit hurried, maybe a bit overworked, but overall it was a easy pleasant shopping experience.
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December 2021 by Justin M.
I've never been able to go into this Walmart with out leaving irritated by some associate, whether it's locking up one side of the store at 7pm in the summer or waiting 45 minutes for an Associate to come to electronics it's always the worst customer service at this Walmart.
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December 2021 by Melissa M.
Worst service on the planet when you try to schedule a grocery delivery between 6pm and 7 pm. They never show up and then cancel your entire order without giving you a call or text. I have had this happen 4 times in the last 3 months.
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June 2021 by Vicky S.
Today I had an eye appointment, arrived a few minutes early, filled in the required papers, and even received my computer "poof" in the eye to check the pressure. Apparently it was social hour for the eye doctor as I could here the conversation with the patient. Talking about diseases, diets and infections and what he snacked on last night. I patiently waited, after 30 minutes I then asked the staff, "how much longer?" They we're just as confused as I but didn't know what to do. I'm retired, but still my time is still valuable to me. I sat there patiently for 45 minutes, then got up and left, the staff apologized claiming there was a late appointment before me?! I thought that is why we have to schedule appointments? Very disappointed. Never again
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April 2021 by Linda S.
I realized when I got home, a bag was missing from my order. I've been calling for an hour and a half and NO ONE has answered. I even called other departments and NO ONE answered. This is not my regular Walmart that I normally shop at and is 1/2 hr away. Now I will be INCONVENIENCED to drive out of my way to retrieve the bag. I am not a happy camper right now.
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April 2021 by S G.
Where to start? Well, I must have called there 10 times and let the phone ring for far to long with no answer. All I wanted to do was ask a question. But, now I will drag my a$$ to the store to ask it in person. WTF good is a phone number if there is not anyone to answer the call? I decided to make the purchase online blind. I added the item to the cart and all of the sudden there is a $49 shipping charge for an item that they say is in stock. I did not purchase online. I get it. It's Walmart. However, I would like to meet the next 3rd grader they make Manager. These are the exact reasons I absolutely hate shopping here unless it is something I really want. I can count on my left hand how many purchases I made at Wally World. I'm disgusted !!!!
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April 2021 by portia g.
Just spent 15 minutes with the phone ringing and no answer. Either they don't care to answer or they have no one near the phones. Very unhelpful and most of the time their bathrooms look absolutely disgusting.