November 2019 by d v
Although the mortgage application process was lengthy, stressful and, at times, personally invasive, it was a worthwhile experience. The only reason I say this, is because my Mortgage Consultant, Brett Murphy, Melbourne, FL, was there for me every step of the way. He is diligent, resourceful, and has a great sense of humor. Why is this important? Many times throughout the mortgage process, I wanted to bail and ditch the entire scene, and remain in my apt. for eternity. It was a real struggle for me, to put my entire life savings down on a home, and the decision was almost unbearable: At times, I felt myself unraveling at the seams. Ultimately, I needed a directional path, as to why I should even attempt this. Mr. Murphy provided reassurance, personal experience, and was prompt with all his advice and replies. And, since he was in another city, often times offered for me to transfer to another consultant, if more convenient for myself. I chose, however, to retain his services, as it is my nature to remain loyal. Although, as a Wells Fargo customer for 30 years, I feel no loyalty to Wells Fargo or any establishment. Yet, when someone special represents a company or corporation, the lines are blurred and human interaction becomes the key factor.
