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October 2023 by Laura Jandreau
I was a customer of this location for about three years. I have encountered several groomers, most of which were great. Turnover picked up the last few months, and I was scheduled with new groomers. On my last visit, when I picked up my dog, they told me he had fallen about 5ft out of the cage he was in. They said he jumped, and knowing my dog, I didn't believe this to be the case, but after seeing he had no injuries, I felt better and chalked it up to an accident. The groomer was very sincere and felt bad, but what was surprising to me was that the owner was standing right next to her during this interaction, and never said a word to me. Never apologized for the incident, or asked if anything was okay. I even went to schedule another appointment with the groomer, only to be told that she was also leaving.The receptionist scheduled me with another groomer, but they only had weekday availability and I could only do weekend. The owner said at this point that they weren't sure if they would have appointments on weekends anymore due to staffing issues, and that she would call me back herself to get me scheduled. I never heard from her again. So much for "customer service".I would reconsider bringing your dog here.
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September 2023 by Mejia
The girl at Wolfgang was so sweet! She helped me take the food to the car. It was so nice. Thank you for great customer service.
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August 2023 by Robert Ayala
I had taken my husky to Woof Gang for grooming. They shaved his top coat (which you’re not supposed to do to a Husky) and cut his hair unevenly. Literally a 1 1/2 inch difference in length between his left and right side. My wife picked up our dog and paid the shop. One I saw the botched grooming I requested a refund and they never responded to my request. DO NOT bring your dog here for grooming as they DON’T have experienced groomers at this location.
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August 2023 by Luke C
They do a good job with grooming but they try to charge extra for things like matting even if the dog doesn't have any matting.
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July 2023 by Amanda Ewer
WOW!!The girls that I met at Woof gang bakery are AMAZING!! They took so much time out of their busy day to allow me to ask questions and make recommendations for my little doggie. I have never felt so heard !! I appreciate you both so much, you are great at what you do! I will definitely be back.
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April 2023 by Bryan Plouffe
After my miniature poodle was attacked last year, he has been notoriously hard to groom and I could no longer manage to do it myself. I contacted Woof Gang and they said they would work with him. We brought him in at 11 and he was ready by 2. I cannot praise them enough for working with our boy. The lobby area has food, homemade treats, and accessories. ⭐️ ⭐️⭐️⭐️⭐️
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March 2023 by Ana Paula de Oliveira Andrade
I’ve been to a feel Woofgangs before, but never this one.I really liked what they did with the space they had and that they carry high value food brands.Staff was nice and attentive, as we usually find in Woofgangs, and the table treat was very creative.Will be coming back!
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February 2023 by K M
BE SURE TO ASK FOR KATIE!!!!FINALLY A GREAT GROOMER WITH A GREAT STAFF!!! Thank you thank you thank youMy pup is almost 3 and most groomers I’ve tried really sucked. Her hair was always wrong….uneven and generic.This is the best groom ever!
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January 2023 by Bill R
We have gone here for our Russell Terrier, Puck for the past few years. There is no other groomer that we would use. They are the very best in Wellington and probably the USA. Very kind and Puck's little tail is wagging the entire time he is there. Thank you.
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January 2023 by Doug Kent
We have just used their services for giving our dog a nail trimming, been very pleased with that. The store has an amazing variety of treats and chews, so if you want to spoil your pup, this is the place!
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January 2023 by Christian Almeda
Took my dog here and he looks like a completely different dog. He looks absolutely horrible. This is the worst haircut he's ever had. He was the most adorable dog you could ever imagine, and they completely ruined all of his cutest features. He looks so scary. The groomer was also not nice like the lady that was there some months ago. This newer guy was pretty mean, not expressive, and didn't show any care for dogs. The quality of his grooming is what I would expect at a Petsmart, not at an expensive shop.0/10. Will not recommend to anybody.
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January 2023 by Kristine McFadden
FINALLY A GREAT GROOMER WITH A GREAT STAFF!!! Thank you thank you thank youMy pup is almost 3 and most groomers I’ve tried really sucked. Her hair was always wrong….uneven and generic.This is the best groom ever!
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January 2023 by Lisa Scarbrough
I made appointments for two of my dogs for grooming. The time and date, was 9:30 and 11:45. I arrived at 9:35 with both of my dogs. As soon as I walked into an empty store, with no other customers, Immediately, I was told I'm late and they have a strict no late policy.She kept repeating this and I said, "please don't say that to me, I would like to talk to the manager."I told him that even if you don't take me now, I still have an 11:45 appt, can I come back for that? I asked him again, can I still bring my dog back for the 11:45? I said, "all I need is a yes or a no." He said,"no."Merry Christmas, woof store, not a deserving welcome to a disabled veteran with PTSD, amputations, etc.No, I don't thank you for your service because I'll never be back. How rude!
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December 2022 by K M.
FINALLY A GREAT GROOMER WITH A GREAT STAFF!!! Thank you thank you thank you My pup is almost 3 and most groomers I've tried really sucked. Her hair was always wrong....uneven and generic. This is the best groom ever!
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September 2022 by Caitlyn Burns
Love coming here to get birthday treats for my dog. She got a pup cake this time. They make such fun and beautifully decorated cookies and have an awesome cookie bar. My dog loves it. Staff is always super nice.
