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October 2024 by M Rosecrance
I love this service center. The lady goes out of her way to help me. Her assistance with online paperwork keeps me sane. She is very adept with all packaging concerns.
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September 2024 by Jenny Flanigan
This is a great shipping center! They are always so helpful and friendly. The best in town and great staff!
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March 2024 by E W
Fabulous efficient service!!! We are lucky to have a spot like this in IHB. Super helpful and pleasant staff to help figure out your shipping needs and help you get on your way.
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January 2024 by Zoe Rann
I used to go to the UPS Store to ship my packages. I stopped going when I went before work one morning and the attendant made me wait while he took other customers coming in after me. I might not have minded if he asked first but he didn't.
I researched other places to go to as I frequently ship packages to friends and family. I came across Wrap-N-Pack+. This place is fabulous. You can ship FedEx, UPS or USPS here!!
The gentleman behind the desk is so helpful and patient. I am SO glad I discovered this store!
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October 2023 by Baby Sugar Cakes & Events
I have been sending packages through this store for a few months now, I love their service and the care. Always attentive and all my packages arrive on time and intact.Definitely better than most!
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September 2023 by John Esposito
Great transaction, service was great, very friendly and personable service, handled my needs and provided all answers to my international questions
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May 2022 by Zander Carraway
Brought an oddly shaped item in for shipping. Was told that the box would need to be built. As the lady was building the box, I reached over and helped her fit the item into it. I was met with “I don’t need your help!” I said, “oh I was just trying to help you.” She responded “I don’t need your help, I know what I’m doing.” I said “I don’t appreciate being spoken to like that when I was attempting to help you.” Her response “well, I don’t need this today.” She removed the item from the box and handed it back to me. Customer service at its finest! I have shipped for business from this location for more than 10 years. New ownership is driving it into the ground. Good riddance!!!!!
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March 2022 by Jeremiah Harrington
This store is great. The notary was very helpful and pleasant, highly recommended.
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March 2022 by Rick Williamson
My sister sent a signed and framed piece of artwork to me from Wrap-N-Pack that arrived broken and poorly packaged. You can see from the photo the meager amount of bubble wrap and thin piece of cardboard that was used to protect the glass. It arrived with a broken wooden frame, the glass had been shattered (damaging the image on the artwork). At some point, and this is strange to me, the box was opened and most of the broken glass removed, re-packaged and sent on to me. Wrap-N-Pack said UPS did it UPS said Wrap-N-Pack did it. Regardless, UPS gave $100 back to us. Wrap-N-Pack offered nothing back. So here are the numbers: Wrap-N-Pack charged over a $400.00 to box and ship it. Artwork and the custom frame were valued over $900.00 by an art dealer. So learn from our mistake: don't trust Wrap-N-Pack with anything valuable or fragile.I just read your response and I want to thank you issuing a refund. I think you have done the right thing. I will change my star rating for you. But please don't forget, that signed print that has been in our family over twenty years is now destroyed and we trusted you to ship it.
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September 2021 by Elizabeth Dalton
The ladies here were absolutely wonderful and very accommodating. Thankful they are right by my house so I can continue to have my shipping needs filled here.
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September 2021 by Janet Harrison
I had a Turkish rug that was framed - Wrap N Pack did a great job in packing the framed art, but the shipping was perfect. It arrived as promised. They care about what they are packing and the people they pack for. I have no hesitation in recommending Wrap N Pack, and I will continue to use their services for my needs.
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August 2021 by John K
I've rented a box here previously. New owner called me today about a renewal and struck me as a competent and ethical business person. A good business is getting better.
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August 2021 by Ted Light
Wrap-N-Pack did an excellent job with my shipping & packing needs. Angela made a job I dreaded into a delight.
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November 2020 by Sandy Beyer
Wayne & co. always do a great job securing & sending my package.
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June 2020 by Tom Clifford
Friendly, locally owned, full service operation that’s small in size but big in heart and efficiency.
