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February 2024 by Fredrick Meyers
District manager Tom is a liarThis company of con artist sells damaged overpriced appliances. Watch out.
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January 2024 by Chloe Lee Donly
Very nice people that know their stuff. Good scratch and dent stuff as well. Bought three appliances from them now both scratch and dent and brand new, highly recommend.
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January 2024 by Vicki Vaughn
I was in town from California visiting family. I bought my parents a refrigerator here. I did research ahead of time so basically walked in the store, found the fridge and bought it. Matt helped me and the transaction went smoothly. Delivery was OK. I think the driver tried his best but he managed to put a noticeable scratch on the front door. Appliance Direct offered me a discount, but what I really wanted was an unblemished appliance. Matt agreed and a couple of days later we got a brand new fridge flawlessly delivered. I really appreciated Matt stepping up and doing the right thing by replacing the damaged one.Unfortunately a week later (the day before Thanksgiving) the refrigerator stopped working!! I was back in California but somehow a repair person showed up. He got it working temporarily until the new parts could come in. Obviously it was under warranty so the parts were ordered and replaced following the holiday.Refrigerator might have been cursed (I hope not) but Matt's customer service was stellar.
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December 2023 by Vicki V.
I was in town from California visiting family. I bought my parents a refrigerator here. I did research ahead of time so basically walked in the store, found the fridge and bought it. Matt helped me and the transaction went smoothly. Delivery was OK. I think the driver tried his best but he managed to put a noticeable scratch on the front door. Appliance Direct offered me a discount, but what I really wanted was an unblemished appliance. Matt agreed and a couple of days later we got a brand new fridge flawlessly delivered. I really appreciated Matt stepping up and doing the right thing by replacing the damaged one. Unfortunately a week later (the day before Thanksgiving) the refrigerator stopped working!! I was back in California but somehow a repair person showed up. He got it working temporarily until the new parts could come in. Obviously it was under warranty so the parts were ordered and replaced following the holiday. Refrigerator might have been cursed (I hope not) but Matt's customer service was stellar.
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December 2023 by Sherryl Huseonica
Paul is an excellent salesman. Helped us get the appliances we needed, and the delivery went very well. Paul also answered questions I had about the appliances after they were installed....very customer oriented!
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November 2023 by Michael Haberman
Matt hooked me up with a great deal. Will definitely be coming back for future needs.
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November 2023 by Ryan Haberman
Matt was great! Helped us with a deal on a refrigerator and freezer. Will be back for other appliances.
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November 2023 by Bob Hathaway
Paul was EXTREMELY helpful and invested his time in helping my Wife and I choose the RIGHT refrigerator. ?????
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September 2023 by Sabrina Priske
Today, Mike and Rob came to my house to deliver my new LG refrigerator. They were extremely polite and professional. They had to remove my front door to my house but did so with care. I appreciate the extra steps they took to make sure that I understood details about my new purchase. They explained the separate controls to turn on the refrigerator and ice maker. Also important to me, Mike took the time to show me how to install the water filter myself and where to look to see when it is time for a new one. I got this!!! Excellent representatives of Appliance Direct. This is exactly why I will be back soon for my new stove. Thank you, Mike, Rob and Appliance Direct. Great business, Great people!! Sincerely, Sabrina Priske
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June 2023 by Mary Lou S.
No Stars. Forced to select rating. Botched delivery. Sold used products and was never informed. Purchased extended warranty but New Leaf insists product is still under manfacturers warranty. Manufacturer says warranty expired 7/2022? No one will return our calls. Forced to stop payment on credit card. Seeking counsel. Feels like we were robbed. Not nice at all.
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May 2023 by Carolyn Burnham
VERY HAPPY with my NEW WHIRLPOOL FRONT LOADER WASHER. WAS $80 cheaper that same Model at LOWES .HAD SAME WARRENTY SAME PRICE. WOULD DEFINITELY MAKE A PURCHASE IN THE FUTURE WHEN NEED APPLIANCE.
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May 2023 by John Straub
The sales man was very informative and supplied me with great suggestions for my purchase. I was on a time schedule. The delivery was quick and on time.. great service
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May 2023 by KELLY ELLIOTT
I walked in right up front they had the exact refrigerator that I needed/wanted, and it was $500 cheaper than Home Depot!
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April 2023 by Erick Sandoval
It was so easy and a pleasure to deal with Paul our salesman.Nice and polite, very knowledgeable.We bought a nice washer and my wife likes it.We recommend this store.
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March 2023 by Reckless L.
Likely one of the worst companies Ive had to deal with. I shopped online for a range. BUT the website would not allow me to buy it. I called and was told the website is not used by them anymore (BUT they leave it up to entice and irritate people) Before I could ask questions about stock and delivery, he disconnected the call. I called back (From Europe) and was told there was no stock and the only ONE they have in stock is almost DOUBLE the price of the one they proudly advertise. Run from these guys, their whole "we are lowest cost" schtik is fake. The only thing worse than their juvenile, corny commercials is their customer dis-service.