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February 2024 by Francisco A. Morales Rodríguez (Ata)
An excellent bank, the staff is very attentive and friendly. The waiting time is sometimes a little long due to staff issues in the checkout area. Also, my wife and I really liked that they assigned us a person who speaks Spanish on our business account, so every time we go we are served by that same person...
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February 2024 by Sir Richard John Chamberlain
Quick and easy
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January 2024 by Nat Bo
David Stoeckel is kind, warm & friendly. I appreciate his professionalism and service.
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September 2023 by kale hileman
Switching banks asap! These guys have been causing me problems for years but today was the last straw. They locked my debit card for "suspicious activity" (the same completely routine "suspicious activity that they've been locking me down for every couple of months for years mind you). Usually it's just a matter of answer their text asking if a few transactions are legit and then it lets me back in. Very annoying and embarrassing at a check out line but today? No text so I go in the app and mess with the menus a bit and find where it says my cards locked so I verified the suspicious activity ( literally some gas and a battle pass for a game nothing remotely weird) and still the cards showing declined and no one will answer the phone to help me. I was trying to buy gas so I could make it home. I'm very lucky I found 6 dollars in cash in my bag and managed to limp home on it but you guys almost had me stranded on the highway with no gas and no money. This company is so rotten it's not just the higher ups. You go in a branch and everyone's mean and nasty and rude. Good riddance boa you guys should be ashamed
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September 2023 by Christine
Ive had outstanding service at this branch. I've used a number of services and it's always a pleasure, very professional and helpful.
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August 2023 by Qin Liu
Very bad, because my credit card was stolen, because my English is not good, so I went to the bank and needed help, the service attitude was too bad, she didn't help me, she just asked me to call, but my English is not good, I can't listen at all Got it, I'm leaving sad, I'm quitting this banking business
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June 2023 by helensongyu song
A painful experience with the Bank of America.1 and half years ago.I tried to called their customer support number, waited 50 minutes, no one answered my calls.I had to go their Merritt lsland location.I had been treated without any respect.The one woman who told me that she was a manager. Very rude,After I left the Bank of America, my body started shaking. A lady who worked at TJ Maxx ( a very nice lady) had to comfort me.I couldn't eat anything after I visited the Bank of America.
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April 2023 by gigi tapias
Fast and easy. Tellers are always pleasant and efficient.
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April 2023 by Beth Seiler
We were greeted and welcomed and our appointment was on time. Office was easy to find and parking was easy.
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April 2023 by Jonathan Keen
These people are terrific the manager Kaitlyn is super helpful and so is all of her staff thanks guys
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December 2022 by Anthony Nash
I brought my 86 years old mom to this office to help her. Great greeting! Christopher was awesome helping my mom! Thank you!!
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November 2022 by Amber S.
I love this bank! They offer so many digital ways to do my banking so I rarely ever have to go in a bank! But when I do this is the branch I choose ! Everyone is so nice and friendly. They significantly improved their staff to have plenty of tellers and bankers to help with clients needs and even remodeled the branch. Very beautiful. Better then any credit union or Wells Fargo!
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October 2022 by Stefania Fierro
bad experience, every time I go in they greet me with a bad attitude.
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July 2022 by Wilma Reigle
I am so disappointed with this location. I have been a BOA customer long before they became BOA. I ha e been a customer since 1995. Seems like every time I need to do banking the drive in is closed due to lack of employees. So again today I had to go inside. The teller never said hello goodbye not even a thank you.I have been in customer service for more that 40 years and would never not greet or say thank you to a customer. So over this location.
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April 2022 by Nicole P
Nobody answers the phone, when my husband asked they said it’s because they’re busy and they don’t answer the phones. THEN WHY HAVE A PHONE?! Not all of us can drop what we are doing to make an appointment.
