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April 2025 by S C.
Do not bring your car here. They had my car for 2 months and four days and I'll I needed has a new bumper and some panel gaps to be fixed. Got my car back and it looks like 12 year old put it back together didn't put on all the parts I needed. They kept me "informed" telling me my car was in the body phase but when I went to look at it it had barely been touched. Geico had to pay $4300 to fix my car. It would have been fine had it taken 2 months and they told me it would take 3 or it took 2 months and it looks like nothing happened but it took a month longer then it was supposed to and it Dosent look great.
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March 2025 by Don M.
Took a while to fix our 2018 Escalade but it had $24000 damage to the front end. Always kept us up to date. Getting parts was the problem. Looks and runs like new. They are very nice and we have a lifetime warranty on the repairs.
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January 2025 by Melissa N.
10/10 definitely recommend. Randomly found this spot and decided to take a chance on it. Best decision yet. Didn't expect to drive a little out of the way out of Titusville to find such a professional and good body shop. Definitely worth the drive for sure. Dropped the car off, got into a rental right away. No hassle. Everything was verified and documented. They ran through everything with us and of course said that they'd update us on the status of our vehicle. Loved it. I got updates via texts and through my Geico App as well. So I never had to guess when the car will be ready or what's going on with it. We did have a family emergency leading up to when the vehicle was ready for pick up. I called and spoke with Ms. Debbie and she was more than understanding about us not worrying about picking up the vehicle or the rental situation. We were elated. We did however pick up the vehicle early as they were done with it earlier than the estimated time. Car looks fresh. Looks like it's never been touched. Ms. Debbie went through the itemized body work with us, which we truly appreciated. She walked us out to our car and went through certain things with us. They also gave us their word that if something didn't seem right, to call them, they'll make it right. Lucky for us, we haven't had to call back. They did everything right the first time. We are more than satisfied with the service and level of professionalism that we received here.
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October 2024 by DJ G
They did a great job repairing my truck. I especially appreciate how they worked with my insurance company behind the scenes, so all I had to do was drop it off and pick it up.
Update:
Once again, I find myself in need of body work. Same vehicle, different accident.
I am again blown away with their quality work and customer service!
There was excellent communication from start to finish. They got the repairs done way ahead of schedule. They also worked with the rental company, so I didn't have to do a big car shuffle. Just drop off and pick up right there. To top it all off, they cleaned the inside of the truck! I won't use anyone else for body work.
Thank you again for an exceptional experience!
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October 2024 by Jonathan Spiegel
Staff was very friendly. The minor body work I had done was acceptable. The problem is the relationship large body shops like this have with the insurance companies that use them as part of their network. Do NOT let an insurance company use the old, "if you go with our shops, we will garuntee the work for life". I decided to be cooperative due to the fact my body work was minor. However, instead of replacing both pieces to a plastic rear bumper, they replace one piece and repaired the other. Both pieces should have been replaced. All to save a nickle. Any mechanical issues you may have as a result, they will claim you already had them, or say it was unrelated. Again, never use a shop the paying insurance asks you to use. You have the right to use whoever you want. I regret not doing just that. I now have attorneys involved with will cost me more than the issue itself. All for trying to be a nice and cooperative person. Never again. Classic isn't part of these networks because they go above and beyond. They save every penny possible so they can continue to keep these insurance companies in their pockets. I do not blame the staff. Most of them are just working. I have no complaints with them other than more miscommunication than necessary. You live and learn.
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September 2024 by Sue McQueen
I can’t say enough about Debbie Rescott, office manager, her level of customer service is WOW!!! She is very professional, thorough, and a pleaser to converse with. Thank you Debbie for being you!
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September 2024 by djay ta.p
If I could give less I would. Still dealing with the mess they left me with a month later. Unless you want your car returned looking like it came out of a dust store and paint on the inside of you your door. Not to mention being asked to lie on a phone survey save yourself the hassle and find a company with integrity!
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July 2024 by HOLLY SCHWARTZTOL
I was very pleased with my experience. Debbie explained what I could expect based on the estimate. The work was accomplished several days before I expected. I appreciated receiving updates along the way. My car looks brand new. I highly recommend Classico.
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March 2024 by Alan Stevens
Confused? I see reviews from 3 years ago? This place wasn't here 3 years ago? Makes me think all the reviews are bogus. And whats up with so many " top reviewers? They all crash their cars so they could do a review or what?????
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February 2024 by sam talluto
Great service, very nice, car was fixed on time, and they updated me every few days. Would use again!
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February 2024 by Donald Paradise
Great Place Super Friendly, Highly Recommend!!
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January 2024 by Vicki Bartilomo
Did an excellent job on the repair and helped me organize my rental car
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January 2024 by James Fairchild
Imprest at first but turned out to be unprofessional
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December 2023 by Dean Proctor
They advised they do not paint cars if they cannot over charge insurance companies for some collision. They will not even take cash for service. Be aware!!
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November 2023 by Michele Laur
Very courteous and professional staff. Very thorough and knowledgeable.
