-
February 2024 by Zach S (Zack)
1 hour 15 minute wait with an appointment. Disgusting.
-
February 2024 by Rhianon Miller
No one know their butt from their elbow. I was trying to title an out of state 14 ft fishing boat and trailer. I went in 4 different times, wasted hours, lost work time,etc because I was told EACH TIME I went in there I needed something else. I even called to confirm what I had was good before i made the appointments!!! And they requested items from the man I bought the boat from in WI!!! This place is a joke. Hands down. Need new management asap!!!! I would put 0 stars.
-
February 2024 by Christopher Martin
What a freaking fracking team. These ladies, I mean these ladies.Out of my vocabulary of dignified words to describe the professional and compassion of my experience. Each and every moment by minute. I wish I could buy all of them a new Shelby Mustang. But I can't. But if I could. .You know what I meanGratitude
-
February 2024 by V Patel
That was quick service today.
-
February 2024 by Pierson Prince
Out of all the dmvs around the area by far the slowest worst service you can get it’s worth the drive to go to the next one!
-
February 2024 by Frank Venzara
Long wait to get in
-
February 2024 by Laney Claridge
Although I had an appointment, I still had to wait over 40 minutes until I was called for my license renewal. Custom service folks were pleasant.
-
January 2024 by Alex Xenos
This is one of the best DMV branches that I've ever been at I have never came out of there and they failed to resolve a problem or at least tried their best so far I have been there at least a dozen times over the last few years and everyone has always been polite friendly courteous and helpful even in some events they have went over and above to try to solve a problem for me highly recommend this branch
-
December 2023 by Carley Flowers
Terrible customer service, I think the people who work here at least in the front must loathe their job. No one who is happy in any way acts like that to anyone. Also I'm not sure who is responsible for training them or if anyone even cares. The information that I received was from either a complete ignorance or outer space none of it was relevant to anything that I was trying to accomplish. I don't understand why it's so difficult just to know how to do your job or at least if you don't know explain that and help people figure out how they can find out what they need to do. Also it's not that hard to do something in a pleasant way, no matter what it is. I know everyone has to go to the DMV at one time or another but unfortunately my experience has never been anything but emotionally taxing and frustrating.
-
December 2023 by Alex V
You have better luck doing a walk-in than an appointment.
-
December 2023 by Joan Gamez
Do not come here I set an appointment at 1:20 was here for more than 30 minutes and when I ask the staff all they did was ask me if I wanted to reschedule all I needed was an ID change?
-
November 2023 by James Solters
There had to have been hundreds of people there when I arrived. I had an appointment, and I had to wait about 20 minutes past the scheduled time. But the service was very good, and staff remained cheerful and efficient.
-
November 2023 by Anthony V
My wife and I are disabled veterans who just purchased a brand new Audi here in Florida. We had disabled veteran plates from our previous vehicle that was registered in Louisiana, but we couldn’t just switch it over. Now that we are Florida residences, we are trying to do things the right way. We went to the DMV today with my wife’s 100% disability letter, Florida temp registration, finance paperwork and dealership contract to pickup our disabled plates. The big lady at the front, right window of the entrance was very rude to us. She said we had to wait for the new plate to come in and then we can work on getting our disabled plates. We asked for a handicap placard and it seemed a little confusing. When I was trying to clarify the process, she raised her voice where everyone in line started looking at us as if she was upset with me. My wife has anxiety, depression and this made her feel uncomfortable where she cried in the car. We left and called the Florida DMV customer service and they said that we should have been taken care of easily. Not only was this upsetting for the treatment/humiliation but this is shocking on how Merritt Island DMV treats 100% disabled veterans.
-
October 2023 by Carrie Roche
Was surprised at how quickly I was able to get in. Even with appointment, took about 30 minutes it's total.
-
October 2023 by Judy Cowart
Had A Appointment & Immediately Went In To Get A Title Change & Tag Renewal Great People To Get All Above Done ♥️
