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March 2024 by Carrie Roche
Easy in and out. What I needed was on display right up front,so had no need to mindlessly wander
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March 2024 by Matthew Tomasone
Restrooms closed.
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February 2024 by Thomas Blair
Nobody's perfect but these guys especially Gary, jump right in and take care any issue. It is a good hardware store!
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February 2024 by Sydney McNaughton
I have used to curbside pick up now 3 times and all 3 times I have been waiting for over an hour. The employees also have no idea what's going on with the orders. They need to get a better system in place.
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February 2024 by C R
Best place to shop period. Customer services is second to none! I literally shop there almost every day for all of my Plumbing and HVAC supplies for my Company and my Customers.Highly recommend getting the Home Depot Credit Card as it offers great incentives.
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February 2024 by The A-Man
They got alot
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February 2024 by Daniel Gonser
This is a pretty small store for a home depot, but they still seem to fit everything in it. The staff isn't quite as knowledgeable as some of the other stores I've been to, but not a big deal.
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February 2024 by Rich Damschen
Quick trip to obtain some storage boxes and shelf liners to help my son in his new place.
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February 2024 by Arthur Gonzalez
A man's toy store. What can I say, the best selection of everything good. Always very professional. My experience and Home Depot always been amazing one
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December 2023 by Ed Armstrong
The store always has very seasoned and knowledgeable employees. Every associate is very well trained in their specific area and is able to help with other areas. If they are unsure of other areas, they are very good about finding someone who works in that area. This is the best place to go if you have questions when you are new to Florida about how to care for your grass, swimming pool, chemicals to use, the best type of flooring to put in your home. The team in the paint department is like an HGTV employee. They are always full of great suggestions for current colors that sell homes fastest. Cashiers are always friendly and helpful.You can buy scraps of wood that nobody wants that are very decent quality and size for 70% off. One time the cashier could not find the price and she was kind enough to say just go ahead take it since I was buying a lot of stuff it was not a big deal. I am not a fan of big box stores, because I always try to support the family, mom and Pop businesses. However, you cannot find a better home improvement store in the area.
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November 2023 by Dawn Warner
Delivery Service for this Home Depot is horrendous. We called Friday morning 11/17 to get the delivery time Home Depot scheduled for us. The person that answered the phone said the truck had broken down and gave us a tracking number to use regarding our delivery. The tracking information tells you how many deliveries are scheduled before yours and what delivery the service is on. So, if there are 3 deliveries prior to yours the tracking number provides this information and re confirms the time block scheduled for your delivery ( in my case 1:00 to 4:30 pm). After tracking our delivery during the day on Friday. November 17 I received a phone call at 4:40 pm informing me that the truck had broken down in the morning and the team to replace the truck didn't show up so delivery was postponed to Monday, November 20. They had to know by 10:00 or 11:00 am that delivery would not take place on Friday, 11/17 and led us to believe all day the delivery schedule was on track. Home Depot shows NO RESPECT for their customer when their delivery service FALSLEY indicates that delivery will take place KNOWING that it won't. How can you run a business that way? I cancelled the order because I had no way of knowing whether the rescheduled Monday (11/18) delivery would actually take place after the lack of transparency on the Friday 11/17.We had been without a refrigerator for a week and with the Thanksgiving holiday approaching I decided to try to find another fridge locally. I went to Appliance Direct, got what I wanted, and got it delivered today Saturday, November 18. In addition to falsely leading me to believe the Friday 17 delivery would take place I was also told it would take 7-10 days to refund the money for a product promised and not delivered. Home Depot is not a business that you can depend on to honor their contract with their customer.Our experience with Appliance Direct was easy and transparent and we saved $100.00 on the appliance. Do yourself a favor -don't use Home Depot. Home Depot doesn't respect their customers.
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November 2023 by Amy- Lori D. Smith
This is in regards to ordering and having windows installed-we regret ordering our windows through Home Depot almost 90 days ago and cannot recommend them. The customer service representative was very nice (Brett), but so far that is where customer service has ended once the deposit was handed over to him. Now, almost 90 days-we have complained to Tony (amazing customer service rep at The Merritt Island store who actually works for Home Depot) and he emailed Joe P-the person in charge of our window installation (who has never responded to us directly) to inform him of our complaints along with the contact we were given (M -which another customer had complained about that same day to Merritt Island Home Depot also) stated at 45 days after they collected our deposit that she had no history of our order and that we needed to call the sales representative. Not, “let me find out more about this for you.” Poor customer service…. Also, supposedly we had our HOA approve the windows, but we have no HOA. Somewhere this window installer who unfortunately represents Home Depot has miscommunication or lack of communication in several areas. I am disappointed as we just contacted the sales representative again last Friday and he stated, “still no word but I asked my manager to keep me posted.”
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November 2023 by Anthony
Home Depot in Merritt Island is great. The team is friendly, professional and helpful. This store is definitely one of the best.
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October 2023 by J.R. Hammond
Employee was very knowledgeable about the products I was asking about to kill grass around my pets . He even suggested a totally different way with a different product to do what I wanted to accomplish around my pets that I would never have thought of, I had never heard of concentrated vinegar or that they sold it.
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September 2023 by Rowe B
We recently rented a concrete saw from Home Depot for a project. The equipment was in excellent condition and performed flawlessly, making our task much smoother and more efficient. The staff at Home Depot was friendly and helpful, assisting us in choosing the right tool for the job. I highly recommend Home Depot for their quality equipment and excellent customer service.