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November 2023 by Bret Givens
It was a pleasure dealing with these folks.From Hanna our salesperson to Josh the finance manager to Dave the sales manager. I would highly recommend anybody looking for a Lincoln product to go and visit this dealership for award winning service. ?
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November 2023 by Dawn Givens
Hannah was our Dealership Rep and we are so thankful that we had the pleasure of not only meeting her but buying a vehicle as well from the dealership that employs her. David the sales manager try’s to be tough but is truly a nice guy who does his job well. Josh was our closer and it was truly a pleasure to finish up with. Lincoln of Melbourne gets our highest rating.Dawn of Veto
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November 2023 by Zachary Linder
There was a car I was very interested in I told them my monthly budget and they told me they were really close and that I should run my credit first. I’m not happy with the services provided I was not being told the information I requested. Before I ran my credit, I was being persuaded that they had room on the vehicle to move and that my numbers and there’s are super close. Ran my credit 5 different times just to tell me we are no where close on a car to my desired payment, that’s been on the lot for 94 days and way higher then market value. I was willing to pay out the door still over market and they couldn’t budge on the car besides there doc fee.I was also told I was getting approved at a certain interest rate just for the finance manager to tell me it was different then what I was told.
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November 2023 by amy jarrett
We recently bought a CPO Nautilus. Indiana Thomas was our salesman. He came in on his day off and had everything ready to go. He was amazing and we couldn’t be happier with our experience. Would highly recommend!
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October 2023 by Amanda H
Highly recommend purchasing vehicle from this dealership. Our salesman, Jacob, was very informative without being pushy at all. The General Manager was friendly and made us feel welcome. Josh in finance was quick and provided options with concise information. We have purchased 3 cars in the past 2 years and this dealership was by far the best! Red carpet service.
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October 2023 by Steven Schuetz
Jacob & Nick were great I told them what I was looking for and what my budget was They didn’t have the vehicle on the lot but were able to locate one for me. I was kept well informed of when to expect delivery and what features were included I was very happy with my new car
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October 2023 by Nathan Helmick
Great experience. We are shopping for a new vehicle and considering a Lincoln Navigator. Have not made a final decision, but the sale associate here was outstanding and the overall experience was direct with little or no hassle.
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October 2023 by Vanessa M.
If I could give their service department a zero I would. you spend a lot of money here, by a beautiful car, but then your get horrible service. every time I have to deal with their service department it is a disaster! Made a service appt for today for a simple oil change. asked for them to pick up car because for some reason a simple oil change always takes 2-3 hours. they never showed up. I called asking why " oh now we have a 2 hour window to pick up your car!" that's crazy plus I was never told that! One time they rotated my tires and bent the frame....had to get it fixed at another dealership. I should not have to call the general manager EVERY TIMEi need something done with my car. don't buy a car from here unless you want to deal with their crappy service dept.
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September 2023 by Lauren Brand
Big shiny showroom is nice. Customer service is outstanding. I went in for routine maintenance and came out with a new car. I've been buying Lincoln's from Island Lincoln since they were a trailer on a gravel lot in the 20th Century. This new facility makes sense and offers a new car buying experience. Thank you Kirsten in Service and Zac in Sales for helping me find a dream car!
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August 2023 by Joseph Bachmann
We were very pleased with the selection of cars and knowledgeable sales staff.Our salesman Tim Foggin helped us in our decision making and Jon the owner came by to introduce himself. I was impressed. A fair trade in price and a reasonable purchase price sealed the deal. Thank you Lincoln of Melbourne.
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August 2023 by Richard Mathews
Marilyn was a fantastic salesperson! We did not feel pressured at all and while we did not end up liking the car we came there for she went above and beyond trying to find us a vehicle we would like. I could not reccomend her enough!
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August 2023 by CHERYL SMITH
I had the pleasure of buying my brand new Lincoln Navigator today at Lincoln of Melbourne! Everyone was amazing from start to finish. Highly recommend!
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July 2023 by Kody Townsend
Zac was incredibly helpful and patient with us today! Knowing we needed to make a decision but were leery about dealing with "salesmen" we weren't looking forward to the trip at all. We are very happy that we got to work with him - we never felt pressured and he was always available when we needed something. He made this entire process much better than we anticipated.
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July 2023 by shaun luckett
Zac is sure a hard charging rep. He's keeping me posted with updates on the vehicle I'm looking for constantly. He also provides info on other vehicles that might interest me. Keep up the good work.
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June 2023 by Lisam Dlmar
Exceptional Service from Tow Truck Operator Luis at Lincoln of Melbourne .I recently had the pleasure of experiencing exceptional service from the tow truck operator, Luis, at Lincoln of Melbourne,luis's competence and skill were truly remarkable. He demonstrated excellent knowledge of towing techniques and handled my vehicle with the utmost care and precision. It was evident that he genuinely cared about the well-being of my Landrover Defender , which gave me great confidence in his abilities.Thank you, Luis!