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October 2023 by Marty C.
I have been going to Jack's for little things like a ring band that broke to bigger things like a redesign of my wedding band. He is always helpful and kind and get's my job done for me. Glad he is near by.
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October 2023 by Poppamanx4
I have come here before to have my wife's engagement ring re-set and not only was the service spectacular (great communication, good price, informative, etc.) but they were so kind and professional. I came back here today because my wife's diamond got loose from wearing latex gloves in her job and they had done such great work the first time. He took the ring back and fixed it in less than 5 minutes. Then, he wouldn't take a penny for the service. I offered to pay and he just smiled and said "no charge." I will come back here every time I need service or jewelry. Thank you for being an amazing local business :)
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August 2023 by James Kuhn
Jack charged me $55+ for a simple battery change. Now, this was a long time ago. I went to him at the suggestion of his USPS Letter Carrier. There was nothing special about my watch. When he told me how much, I was in shock. I paid the bill and walked out. I will never step through his doors again.
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August 2023 by kristin allen
Highly recommend! I had multiple watch batteries replaced and one watch resized. Great customer service and quick turn around.
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July 2023 by Christina Griffin
I am thrilled with my experience at Jack Masucci's. He fixed my wedding ring that another local jeweler messed up. He was kind, fair in pricing, quick to get the job done, and my jewelry has never looked better! I am so grateful, and I'll definitely be back.
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June 2023 by David Czajka
Just wanted to say thanks to Jack and staff stunning ? ring .jack you are a true artist thanks again.
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April 2023 by Judy Dixon
After my husband passed away, he took my wedding set and put the stones into a new setting. I absolutely love it! Thank you Jack!
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March 2023 by Izzy Minder
Great owners, great job of fixing my ring!
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February 2023 by Judith A.
Jack's store is always a treat to visit. It sparkles! He and his wife are pleasant, patient and knowledgeable. He made a custom necklace for me to give as a gift to my granddaughter, to match earrings that I had previously purchased from him - and it was fantastic! I highly recommend this shop - you'll never go back to those franchise mall shops again!
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July 2022 by Kelly K
It's hard to describe the skill, knowledge and care Jack has but I'll try. Jack has been our family jeweler for as long as I can remember. In 2019 my stepfather passed suddenly and my mom was looking for a way to wear his large wedding band. The pictures below show how Jack took my mother's medal she has worn for over 35 years and combined it with his wedding band. The seemless way he attached them allows my mom to carry him near her heart.When someone asks about a local jeweler, our reccomendation will ALWAYS be Jack!
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July 2022 by James M.
Very kind and knowledgeable gentleman. Fair prices. If you dropped a dollar he'd hold on to it for you until your next visit. This is the kind of man you'd want as your jeweler.
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March 2022 by Helen Y.
Family owned business Jack and his wife are very nice people So friendly I know him and his wife long time ago When I was worked for Tokyo steakhouse in cocoa beach If you come to Merritt lsland Please check this store Fair Priced Friendly service By the way I don't receive any money from them Just sharing my experiences with everyone
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March 2022 by Rachel M.
Wonderful experience! I had some jewelry I needed inspected/repaired for YEARS and never took it anywhere because I didn't know who to trust and who would be fair in pricing. When one of my friends shared about her experience here and I realized we had some mutual connections, I felt comfortable to take my items here. They didn't try to upsell or find things to do that weren't necessary. When I dropped things off, they said it could take a couple weeks which was fine by me but then I got a call two days later that everything was ready! Such a pleasant surprise! And for a price that was reasonable! I'll definitely be back.
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November 2021 by John D.
I simply cannot recommend Jack and his staff enough. I had wanted to get a custom piece of jewelry made for my wife's birthday. I went to numerous other stores and was told that what I wanted was not possible, too expensive etc. Went into see Jack, drew on a piece of paper what I wanted and 3 weeks later picked up the piece of jewelry which was above and beyond what I had expected. The price was more than reasonable, but more importantly my wife simply loves what I imagined and Jack brought to life.
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November 2021 by Toni Akin
Trustworthy
