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November 2023 by Eric O
I have been doing business with Lenny at Melbourne Jag & Land Rover for years. I have used him for business and personal purchases. Lenny is top of his game. He is honest and works hard to make sure that everything is easy, fast and accurate. The new dealership is easy to go to and the entire staff there is amazing. The only place I would go if I needed a Land Rover or Jag! Looking forward to the next one.
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November 2023 by Peter Lagomarsino
I have to say that many dealers just charge you and charge you all because they think you can afford it, I mean it's a Jag so you must have money. Well I have had my fair share of issues with Mercedes of Melbourne who didn't stand by their work until I became a squeaky wheel. But these guys worked me through my 'new' to me Jaguar F-Type when it needed a pricey water pump. Helping me past the initial shock I saw an opportunity to do more preventative maintenance. I mean if they have to take the supercharger and the cooler and cooling lines and the whole top of the engine, we might as well see what else we could save the labor on later and do it now.They were great to work with and when I saw the battery low indicator still come on after replacing the battery, Andrew got their last tech still present after 5 pm to reset this. That is customer service.I hope they do this for all their customers, but this guy needs a raise. Reward people that represent your company well.
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November 2023 by Matronix
Very friendly people that go the extra mile to help you feel comfortable in the car you pick and a really smooth process in getting the car.
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November 2023 by Timothy Pease
In for regular maintenance and was treated well. Kudos to Chris Ryder who was genuinely pleasant, informative, and showed he cared about his customers. Also thanks to Beth for taking care of me.
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October 2023 by Maria Sanchez
They clear the computer codes without any kind of diagnostic, then were dubious about their findings when confronted tried to justify the fact that they didn't have previous records of my car and when asked for a refund ($356.31 for a computer diagnostic) asked me to wait for hours. Never coming back, i rather drive to Orlando next time. I lost my time and they didn't seem to understand my f-type issue but showed no effort in trying to. Service rep. Andrew
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September 2023 by David Williams
Jaguar Melbourne has a beautiful dealership and an exceptional service team. Truly a luxury experience!
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September 2023 by Andrew Miner
My experience at the LJR of Melbourne service department was excellent.
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September 2023 by Jamie Palmer
Wow! Jaguar/Land Rover Melbourne was FANTASTIC! Generally I (59 M) have not been a fan of car dealers. And in this case I was buying a relatively inexpensive used car from out of state (NC). But Hannah Schwab (ask for her!) made me feel like I was the most important customer in the world! EVERYTHING went as smoothly and professionally as it could possibly go--car was perfectly detailed, paperwork was done online with ease and I was in and out in less than an hour (they even sent a Lyft to pick me up from the airport)! Also thanks to Dylan (finance) and Jon (dealership owner, I think) who also made the transaction go smoothly--and, to be honest, a joy! Price was right, dealership prep was incredibly fast and terrific. My four-year-old Abarth 500 looks brand new! Picked the car up yesterday and drove 9 hours home :-) I could not be happier!!! Pic is of Hannah with my Abarth when I was picking the car up.
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September 2023 by Christopher Garner-Quintero
Most people would agree that buying a car can be tedious, long, and emotionally draining. But does it really have to be? Prior to purchasing from Jaguar of Melbourne, I mostly experienced those thoughts...who really can say "I love the car buying process"? But now...I can say I have a much different perspective.Jaguar of Melbourne not only exceeded our expectations- but set a new standard/expectation for the car buying process. Specifically, Zach (sales) was patient, responsive, and handled our needs with extreme care and professionalism. From the moment I inquired, he answered all my questions, truly listened to what our goals were, and orchestrated the entire process for us. Not to mention, I was traveling for work the entire time and in a different time zone.After facilitating the terms, we drove from Orlando and the rest was simple. There was no pressure...in fact, everyone we interacted with were felt like we knew them for years. To me, this is more than a dealership, it is a relationship. They really listen and care. A huge shout out to Javier and Dylan for assisting us.Jaguar Melbourne will be our go to for our car buying needs- the hour drive was worth it and the best decision we made! Thank you to Zach, Javier, and Dylan! #Customerforlife
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August 2023 by Jamie Hermes
What a wonderful experience of buying a car! Marilyn, my sales gal, actually listened to what I wanted and needed then delivered! She took her time with me and answered all my questions. When it came to the finance manager Dylan, he was just an easy to work with. He did not try to "sell" me on things I did not need. He really listened to me. I usually dread buying a new car as I am not a haggling type of person. I am straight and to the point and that is exactly what they gave me! Kuddos to you. Thanks for an awesome experience!!
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July 2023 by Mitchell Makley
If you’re looking to buy a car, Kacie Bourguignon is your sales person! She was super nice and communication with her was fantastic! I wish all employees in sales were like her! Thank you so much Kacie for all you’ve done!
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July 2023 by Carolyn Crossley
My experience was wonderful. Every effort was made to see to it that my experience was wonderful. I work nights and when I had let Andrew know I hadn't slept yet he arranged to have me driven home, they serviced my car and brought it back to me. Absolutely amazing service!
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June 2023 by Arun Majethia
To buy my Jaguar from your dealership was a unique and pleasant experienceSpecially the cooperation and assistant my family and I received from Lenny was.extremely pleasant, very good customer service keep the good man and keep up the good work Thank you again we will enjoy our Jaguar for a long time to come
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May 2023 by robert schepperle
Staff is wonderful ? After my experience with Younger Skinny Shawn at Lexus just next door and being lied too, It turned out for the best with my purchase of a Jaguar that is much better quality. I will need to drive bye and wave ? at their loss. Hopefully they get rid of that manager as everyone else was very nice at Lexus. The teamwork at Jaguar is definitely a
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May 2023 by Robert McGlothlin
I recently had service at Jaguar of Melbourne. Chris Voltaggio our service representative was nothing less than outstanding. Great communication and went out of his way to support us. I love my Jag and this dealership.
