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April 2024 by Jacat Brockett
I just got the bed and for the first time in 3 years I woke up with no pain I talked to Patrick who was not only patient and kind and excited with my review tears are falling as I realized fractured bones in my back like I say first time in 3 years I woke up with no pain it was only God and you guys thank you so much Patrick McKenna and Michael love Ja'CatMcKenna enough never before have I entered a store with such honesty such caring such patience because I was on a small budget and had no real credit these people worked with me for 4 hours and because I have severe health problems they got me exactly and I wanted what I wanted at a great price in my budget with a monthly payment I know it was a blessing by God but you need to go to the store these people will do anything they can to keep you in your budget without pressure and to get you a good night's sleep thank you God for blessing me I called and their kindness on the phone made me get up out of my sick bed and go to them in Merritt Island and they ask me my budget and what I could afford monthly payments and never once did they ever try to get me to go any higher but they just didn't stop until they found somebody that would approve my credit of which I had. none. thank you God thank you Michael and thank you McKenna for blessing me caring and taking so many hours calling so many people till I walked out with the bed I needed before having a serious surgery. 4 hours so I had to buy them lunch best chicken wings ever. and believe me when I say when I went in there I didn't have the credit to buy a candy bar with a cosigner. LOLI love you much with the love of Christ and I will continually pray and bless you for how you blessed me ❤️love Ja'Cat. I just got a reply to my post from Mattress firm and I had to add that who sends you a reply and ends it with we are sending blessings and love to you they should rename that store Mattress firm filled with empathy and love thank you again I have to keep editing and add because they just don't even stop having your back even after you've gotten home with the mattress they still care been a businesswoman for 50 years and I have to tell you if I was still a businesswoman I would probably sneak in and hire everyone on your staff awesome awesome people again sending love and blessings their way love Ja'Cat AND A BIG SHOUT OUT TO CARMEN WHO TALKED TO ME SO KIND AND PATIENT ON THE PHONE IT WAS HER TALKING TO ME THAT MADE ME GET OUT OF MY SICK BED AND COME TO YOUR STORE GOD PUT IT IN MY HEART THANK YOU CARMEN YOU'RE THE BEST
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April 2024 by b Brown
Professional and friendly staff member.
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April 2024 by Bill Jones
Michael was awesome. He explained everything so I understood what I was getting. Very professional
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April 2024 by Leah Rooney
Would just like to say Dj really helped make buying a new mattress such an easy process for us! He helped us stay below our budget and still managed to find the perfect bed for us! Thanks Dj!
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April 2024 by Bruce Thomas
Cedric was an excellent salesperson. Showed us every little detail with no pressure sales tactics. It was a very pleasant experience. Thank you Cedric
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April 2024 by Michael Goodin
Michael was veryknowledgeable and understanding. Made the experience pleasant for us. Thanks for a job well done.
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April 2024 by Meghan Callaway
Michael Campbell, this guy was incredible. I found my perfect mattress and he helped me find exactly what I wanted. Could not have had a better experience. Appreciated how patient he was as well since I was so indecisive.
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April 2024 by Vic Leto
Awesome buying experience with Tyler. No pressure, very knowledgeable, and found us the perfect mattress for my wife and I as well as my daughter.
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March 2024 by BriMS
Great buying experience! Entire staff was very friendly, Patrick did an amazing job helping us find the perfect fit for the right price. Really happy we shopped here!
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March 2024 by Francesca Sicuro
Our experience in store in Merritt Island was very satisfying. The salesman, Michael Campbell, was excellent: patient, respectful, understanding well our specific needs, guiding us to choose the best for us, very helpful.
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March 2024 by Don Roberts
Patrick made our mattress purchasing experience a breeze. He was very knowledgeable about the products. The store was offering great prices, and timely delivery. Great service and great price. What more can you ask for.
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March 2024 by Kim Legge
Michael was very helpful
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March 2024 by The Brands
We needed a new King Size mattress and Michael turned out to be a very personable man and (obviously) a good salesman.We found everything we needed and the sale was handled professionally and quickly. We made a good choice
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March 2024 by William Lybarger
Michael was very patient and helpful especially since it was such a big decision. I was glad he was able to answer my questions and concerns and made us feel comfortable with our decision. I would definitely recommend this store and Michael to anyone who is in the market for a new mattress.
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March 2024 by Nicholas Sexton
I ordered the wrong sheets and brought them back to the store hoping to do an exchange. The receipt said that I was unable to do a return or exchange, but the associates worked with their managers to find a way to make an exchange happen. Great experience.