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February 2024 by Joseph Madison
Our salesman, Gary Hope, was absolutely great, a gem, in walking us through the process to get our new 2024 Camry Hybrid with the wants that we requested on this stellar vehicle. On the other hand the finance department needs to get their script together on what is acceptable for payment for a new vehicle. We explained up front not once , not twice, but three times we were paying cash for the vehicle from a new, to us, in state bank with a personal check, to find out at the closing --- nope not acceptable. We drove 20 miles each way to get a cashiers check to close the deal. NOT GOOD.
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February 2024 by MHoppyEOD
Went into the service department at my scheduled time. Immediately greeted by friendly and professional staff. Stopped by the on property restaurant for a bit. Work completed promptly and reliably! As always a great experience at Mike Erdman Toyota.
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January 2024 by Dawn Freihofer
I was looking to downsize my vehicle and wanted to go to a dealer that was local. I knew people that have bought from Mike Erdman Toyota so I figured I would give them a try. I was able to find a reasonable used vehicle and the deal was completed. The next day, I noticed a light was on the dash so I took it to a different dealer because it was not a Toyota-and damage was found underneath the hood. I drove right back to Mike Erdman Toyota and they were EXCEPTIONAL at making things right. They care about their customers and took ownership. They got me into a brand new Highlander Limited and I could not be happier. I will be a repeat customer. If you want a dealer that treats you like family-this is the one to buy from!
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January 2024 by Liv G
Megan is amazing!! She was very helpful and informative. She answered every question I asked and explained everything clearly no matter how silly my question was. This was my first time getting a new car and she made my experience very easy and walked me through everything step by step. I absolutely love my new car and I’m definitely going to recommend Megan and your dealership to all of my friends and family and if I ever need a new car in the future I will definitely be back!
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January 2024 by Al Davis
Service advisor (Taylor) very professional. Oil change & tire rotation performed satisfactory. Only complaint is how long it takes to complete the job. Appointment was 11 AM. Service completed at 12:30 PM. Not exactly "EXPRESS" service. This was better than usual...since I have had to wait for two hours or more on previous visits. Price was fair & work was performed satisfactory....that is GOOD!
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January 2024 by Kari Garcia
I just wanted to give credit where credit is due. AJ was our salesman at Mike Erdman Toyota. AJ went above and beyond to first off show us different SUV’s and took the time to answer the questions we had. Secondly AJ was more than happy to go back to the finance and push to get our deal finalized. Lastly, He was patient and very sweet and concerned with my grandkids we had. He was kind, knowledgeable, had a fun spirit and got us our bottom line out the door agreement fairly quickly and painless! That says a lot for working with a dealership! It definitely was the best experience I’ve had at any dealership! Thank you AJ! I’ll most definitely refer you! My Daughter-in-love is thrilled and my Grand babies are safe in a Toyota!! Win/win!
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December 2023 by Morgan Rose
This is my second vehicle from Mike Erdman Toyota that I purchased and I am BEYOND happy to be a customer at this dealership.Ed is my salesperson and he is there to help every step of the way. Alex also assisted in my recent purchase, and to experience teamwork and have the all around service I experienced, makes the process that much better.Michael Erdman III also eased my mind and helped me make sure this purchase was exactly what I wanted and that I picked a vehicle I was happy with, all around.I am so thankful to have the comfort in my purchase and for the great people who made this happen for me! If you are in the market for a new or used vehicle, I definitely recommend a Toyota and if you want to feel at ease with your purchase and feel like family, I definitely recommend Mike Erdman Toyota to make that happen!
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November 2023 by William Trainer
Received a service campaign special campaign notice for Tundra Electronic Parking Brake ECU Reprogram. Called made appointment with Jimmy Francisco my service advisor was in and out in quickly with my Tundra updated. Absolutely the best in quality service! Service department continues to exceed my expectations! Thanks' Jimmy!
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November 2023 by Stacy Randall
I want to give 5 stars to my salesman Conor Pulido for taking the time to explain everything to me about the RAV4. He is a wealth of knowledge. He was very kind and patient with me when I was deciding whether I wanted to stay with the Camry or get out of my comfort zone and go with the RAV 4. I am so happy that I chose to go with the RAV 4 instead of the Camry. Thank you so much Conor and the Mike Erdman Toyota team for being so awesome. It truly is a great place to purchase a vehicle. I will refer anyone that needs a vehicle to you.
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November 2023 by Doug Paine
The service advisor, Micah, was a real pleasure to work with. The repairs were done within the forecast completion time. The facility was nicer than any Toyota dealership we have visited—and we have had our Toyotas serviced in Michigan, Florida, Texas, and California. All in all, it was a most pleasant experience. Keep up the good work!
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October 2023 by Mae S.
Buying a car is never an easy task, even less so due to my anxiety and panic attacks. After many weeks of preparing ourselves for a successful car buying expedition we arrived at Mike Erdman Toyoto and met with our consultant Jashua Maurico. After test driving the car I was interested in, we thought it was perfect and we wanted it. Easy peasy right? Five minutes later Jashua came back and said it had sold to someone else while we were test driving it!!! I just couldn't anymore so we left. Fast forward another month and we were prepared enough to try again. This time it went way more smoothly than I could have ever imagined and in hindsight I love my 2023 RAV4 even more than the previous car we had looked at. At the end of the day we couldn't have done this without Jashua! Not only was he super knowledgeable and answered every question we had, he was so kind and so patient with me with absolutely 0 pressure. Now I'm the owner of a brand spanking new beautiful RAV4 and I couldn't be more satisfied with our experience with Jash and with Mike Erdman Toyota. Highly recommend and would buy another car from them tomorrow if I needed to. Thank you Jash!!!
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October 2023 by Suselie Metellus RN
WOW!!! what can I say! I had a great experience at Mike Erdman Toyota it was quick and straight to the point. My sales consultant was Speer Mabry, he was the best!!!! he was professional, kind, and got me a really great deal on my brand new 2023 Toyota 4Runner TRD Off-Road Premium!!. Also, Financial manager Zachary Kaye he was really nice and explain my warranty and what was important for the suv. Overall, I'm so excited for my new vehicle and whole quick process at Mike Erdman Toyota.
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October 2023 by Angie Carter
This is the third car I have bought from them and have had great service every time. My salesman AJ was amazing and made the whole experience fun and super easy.
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October 2023 by Margaret G.
I'm giving this place five stars I love the service and the person that helped me was Emily Way to go!!Nice job Emily!! She was honest friendly I recommend this place I'll be here soon again for my oil change. Thank you Emily...
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October 2023 by John T.
Mike Erdman Toyota is the closest dealer to my home, when I was ready to buy a new RAV4 I reached out for a price. Over the next two weeks Gary G repeatedly sent over things I didn't askat an over MSRP price, I went back to him three times with exactly what i wanted (RAV4 XLE, not hybrid not premium, etc..) and he just couldn't get it done. I contacted the second nearest Toyota dealership and they gave me a price and I bought the car. A few days later Gary from Mike Erdman sent me condescending rude emails about not buying from him. I would avoid Gary and Mike Erdman Toyota if you can.