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March 2024 by Richard Herrick
Total chaos.
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February 2024 by D M
Excellent!!!
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January 2024 by Francisco A. Morales Rodríguez (Ata)
Excellent attention, very good service..
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January 2024 by Victor Alvarez
Ordered 3 pizzas and cheesesticks, pizza was good pizza, tried the epic stuffed crust and was really good, order was done by the time state and was pretty
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December 2023 by Jeff Taylor
Great pizza, made on time for pickup, and excellent service. What more can you want?
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December 2023 by Jose Melendez
Omg the manager Susan and the driver were amazing. I apologize about the address guys. However my food was still hot!! And the driver was very courteous and passionate. Thank you guys so much. Over satisfied customer from Cocoa Beach , Jose Melendez. The driver was just amazing bro, dude definitely deserves a raise. Didn't catch his
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November 2023 by Maruda
Spinach and tomato alfredo pizza is sooo good!!!
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November 2023 by Dan Clark
I tried to order a pizza and gave him the wrong ZIP code and he ran my card three times and got it to fraud it on me never will I order something from there again?
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November 2023 by Stella Davila
Worst papa John location ever. If you order delivery, and they don’t like where you live or if and how much you tip, they will cherry pick and send your order to DoorDash to deliver. If you order for pick up, be sure not to have to go to the restroom because they won’t allow anyone to use their facilities. Just be a patron somewhere else where they actually value your business and/or your help.
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October 2023 by Tommy Murphy
Great food, cooked to perfection,Service was awesome, staff was excellent.I didn't like the call center when I placed my order,. Wasn't busy, but 5star all the way around.
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September 2023 by Jodisue Sevy
For over an hour we were trying to order online and redeem some gift cards to save us some money. Nothing worked. Tried going to the Papa Murphy’s in Cocoa and had outrageously horrible customer service. Basically telling me they couldn’t help me with my gift cards and I would have to come back tomorrow!?!?! Called the Merritt Island location and Noah already was 1000x better customer service. Told me we could come in and they would help us out OR call a number to help with online services! Couldn’t have the employees in Cocoa tell me that?!? Anyway, I was very grateful to Noah. The customer service call didn’t end up helping but I went into Merritt Island and they were busy! I mean it is Friday night right at dinner time and yet, they were all still really kind, patient, and super helpful. Zynia very patiently took my order and Susan worked it out to get the deal we originally had and helped us to use our gift cards! Then on top of that they tell me they can have my pizzas ready in 15 minutes!!! I can’t say enough about how great these employees customer service was!! Had to come on here and give them a huge shout out!
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May 2023 by MICHAEL STINE
Completely screwed the pooch when they charged me $15.00 for a plain Papadia when it was a build your own deal with chicken. Who orders a plain one? Brain dead employee didn’t even bother to confirm the order which she questioned as she prepared it. My advice is to find a place that can fulfill an order correctly. $ 5.00 for plain dough, $5.00 for a bag of chips and $5.00 for a soda.TOTAL RIP-OFF with absolutely no regard for the customer.
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May 2023 by Jordan Williams
Got pizza 10 minutes after it was promised, it’s Friday night!She even said sorry, because they’re slammed. I think the lack of stars on the place just represents an overburdened papa johns in a pizza devouring communityNice and warm
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February 2023 by Alex Ortiz
This is the worse experience I have ever had ordering pizza. I was staying at a Hilton hotel and decided to order some pizzas for a conference I am attending. I first call and place my order, they charge me over the phone and say my delivery time would be in around 30-40 minutes. I call after an hour had passed and I still hadn’t received my order, to check and see if everything was okay, and they say my order was “on the way.” Another 30min. pass by and I call again and now they claim that they had “received the order late” and that it wasn’t ready. I had called an hour and a half ago! So I tried to cancel my order and get a refund but they proceeded to ignore me and did not cancel it. So I tried calling again and they wouldn’t answer, I later realized they had been ignoring my calls because when I called from a different phone number they did in fact answer. Instead of refunding and canceling my order, they did eventually tried to deliver it (after 2 and a half hrs) and when the Hilton management told them we had canceled the order and needed a refund, the delivery guy had a horrible attitude and said he didn’t care and that we had to take it up with his store manager.Overall, it was a horrible experience and they have horrible customer service. Not only are we not ordering from Papa Johns again, it also left a horrible taste in other people’s mouths that we’re staying at the hotel and conference with us and those that were working at the hotel.
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February 2023 by Erzulie Paul Victor
So I ordered my pizza tonight on the phone. They told me 12 to 16 minutes I arrived early I I went to ABC wine just to kill some time. I got there one pizza is ready one isn’t. The told me a couple minutes which turn to at least 15 minutes. I too the pizza got home the cheese is ice cold and the pepperoni is hot. Not to mention the bad customer service you get in the store. It’s a pizza store smile everyone love pizza stop ruining the mood and get peoples pizza ready on time. Not mention they put to different hold on my card because she said it didn’t go through the first time. Yes it did. I’m just gonna wait a couple days to see if they release the other charge. ??♀️
