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November 2023 by Eileen Medina
Horrible experience! Rude staff ! Say one price charge what they want. Pass on these guys!
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August 2023 by Hunter Corbitt
Penske is terrible! Crooks!!! Charged me for $50 worth of fuel, although I refilled to the level I checked out with, and I only put 40 miles on the truck. Luckily I took photos, so either their hub will fix it tomorrow or I will submit to my Amex for the refund. Home Depot was ZERO help, as well as Penske Corporate when contacted. Rent elsewhere, they are schemers. Good ole U-Haul from now on.
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June 2023 by Antonio Merola
Better if they close zero customers service, i reserve trucks,give my CC and after they reserve and organize the day and they never have what i reserve CLOSE AND BE JUST HOME DEPOT CANNOT BE THAT UNPROFESSIONAL IN THIS FIELD LIKE YOU GUYS ARE IF IT WAS ZERO STAR THAT'S WHAT YOU DESERVE
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May 2023 by Gil Gamez
Great service
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November 2022 by YODA
? Harassment! Zero stars. Called for a quote. They asked for my phone number in case we got disconnected. Now they won’t stop calling me. They lied and added my number to a marketing list. Not cool.
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April 2022 by Harold Contreras
Fast and friendly , thanks
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February 2022 by Shane McCoggle
They don’t answer the phone. You can’t even leave a message. Seen the poor reviews and still tried. I am just here to confirm. Don’t mess up your accounts with U-Haul!
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January 2022 by Robert Walker
? Harassment! Zero stars. Called for a quote. They asked for my phone number in case we got disconnected. Now they won’t stop calling me. They lied and added my number to a marketing list. Not cool.
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June 2021 by Angelia Montgomery
Too many hidden fees I will not be using this rental company in the future.
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January 2020 by sailmirage
Excellent new truck. Made for a great trip.
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October 2018 by Alexander Scholz
I had a frustrating experience trying to rent a truck today. I called early in the morning, and asked what their pickup truck rental policy was. I was told that it is first come first serve, but if you call ahead they can hold it for up to 30 minutes before it's available again. On my way over early afternoon, I called again and was told someone was on the list, and they were going to pick up the truck shortly.