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September 2025 by Brandon Galindo
Let’s be real, the unit is fine. There is an elevator to get to the second floor which is wonderful to help us move large stuff to our unit. There is also a set of stairs around the corner for faster access. It’s in a AC controlled environment, so that our belongings don’t get all moldy. Sign up was a breeze, their app is easy to use, and the auto pay feature is great. The frustrating thing is that within a year, my bill will have increased from $55, to $85, to $115. There has been no upgrades, I haven’t moved to a bigger unit, I haven’t been late on any of my payments. So why?! “It’s because you are in a month to month basis, with no contract”. That’s crazy… seems like a way to cheat the system and take advantage of people. I’m sure most storage places are like that these days, I’m in search of another.
Edited- Brian from Public Storage reached out explaining how the rates worked, and was able to help. He took the time to reach my review and make things right. For that, I changed from a 3 star to 5 star. Thanks your reaching out Brian
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July 2025 by Aaron Graves
Doesn’t deserve 1 star. After finding out about the rat infestation. Literal skeletons and decomposing bodies all over the complex and inside the units. I have decided to move out. I was told by customer service that was not his concern and I would be charged for the entire month of August if I were to be out by the 2nd. Absolutely disgusting! Do not rent from them!
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July 2025 by Elizabeth Percival
Using Public Storage for 25 years now. They are the best. Clean, cool, super friendly and always helpful 🎈
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June 2025 by Barbara Cryan
Excellent online rates!
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June 2025 by Chrisppy Haring
I booked online and used the app to enter the property seamlessly. After driving to the office, the worker greeted me and showed me directly to my rental location. Very helpful and smooth experience.
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June 2025 by Iam YKnot
Great people awesome storage would highly recommend
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April 2025 by Art
Lacey was outstanding. I tried 4 storage locations within 2 miles of public storage. She was helpful above and beyond
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March 2025 by Erin Meeks
I have called multiple times and no one ever gets back to me. We rented here for 3 years. The rent goes up ridiculous amounts every year. They are more expensive than anywhere else. And these pictures are from us moving out. We had been trying to reach them about the rat issue. Things we had stored to remodel our home are now damaged because of the rat infestation on the property that continues to go unaddressed. I would not recommend renting here!
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March 2025 by matthew yaroch
I misplaced my key and needed to get my l9ck cut and replaced. I was so fortunate that the district manager Holly was there to assit me immediately. The front receptionist was very lolite and understanding. I am grateful and appreciative for thier service. Definitely recommend.
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March 2025 by Parker McDonald
Dealt with Jack who was awesome funny, and very quick would recommend highly.
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February 2025 by Carolyn Hughes
Super easy, got us right to our unit. Thanks!
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February 2025 by Wayne Neverka
Had a space for three years. No problems, facility is decently maintained.
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February 2025 by Bud Craig
Lacey is very professional and very pleasant
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February 2025 by Olivia Fay
Whatever rate you sign for they will jack the price up every month. They have a price gauging lawsuit against them for this. Do not use them.
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January 2025 by Kris
Vicki was very accommodating, top notch customer service! She was very helpful with any questions I had and was very quick and efficient. The premises are in a good area and looked well maintained and secure. I’m very happy with my sign up experience.
