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August 2023 by Shannon R
If I could give a zero rating on this salon I would. The stylist Christine and the owner Jodie purposely jacked up my friend’s hair because they have issues with my friend’s mom. My friend had absolutely no idea who these people were or that they knew her mom at all. But she wondered why they kept side eyeing her during her appointment and Christine kept leaving to go to talk to Jodie. My friend told Christine exactly what kind of cut she wanted which she refused to do. My friend does not like confrontation at all so she’s not the type of person to go complain. But the cut was so awful she ended up having to go to another salon to get it fixed and the stylist there couldn’t believe she had paid someone to do what Christine did to her hair. That stylist ended up cutting and fixing her hair for free. It was only after my friend went to see her mom and showed her the cut Christine did that her mom questioned her on what salon she went to. She told her that she knew the people who work there and why they were more than likely giving her the evil eye. It’s a crying shame that people who are supposed to be PROFESSIONAL and are being paid for a service would be so petty to take out their personal issue on someone’s daughter. So if that’s the kind of people you want cutting your hair then by all means that’s your choice. But my friend went looking online for a salon that looked reputable and went there to get her hair cut with no false pretense in mind and this is what was done. Clearly some people need to GROW UP and if they’re going to go so low to purposely take out their issues on someone’s child then I’m going let everyone I possibly can know that this is how they run their business.Service: Hairstyling
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August 2023 by Lilly Witcombe
My hairstylist is Christine and she is WONDERFUL!! I adore her truly and my hair turns our gorgeous evrry single time, she never misses a beat!!! Truly such a welcoming and hospitable salon, and my favorite.
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June 2023 by Stella Marie
First time I ever came to this salon and I was impressed by Kim’s work. I will be coming back ❤️
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May 2023 by Patricia Peraza
My appointment was for a shampoo trim and hairstyle.The gentleman I made the appointment with was very kind and reassuring.The lady who did my hair (I believe her name was Danielle) Was wonderful and made me feel very comfortable, in fact I nodded off a few times.I would definitely go back and would recommend them also.Remember to tip good because they work hard.
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May 2023 by Peggy Norton
What a fantastic salon! I missed my appointment by a day (somehow I lost tuesday this week!) but the folks at Serendipity were very chill about it and had Christine cut my hair, she did a great job I love it! Thanks to everyone who helped me out with my appointment ?
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March 2023 by Julie McGraw
Love this place due to Keri Hagar! Recently moved to Florida and stumbled upon her services. Keri is the best of the best BY FAR, always kind, professional with a sense of humor that will make you feel right at home. Highly Recommend!!Services: Haircut
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February 2023 by Mario Fontana
Absolutely blown away from my personal experience with the amazing hair stylist I had the upmost pleasure letting touch my hair. If you live in the area, or just visiting, let me suggest you to not only visit this salon, but ask for Kim! I have always been hesitant to cut my hair at a short length. I have also never really liked any hair style on my head. I have always felt like there would never be a hair style that would truly make me happy. Kim showed me otherwise and I haven’t stopped smiling since I left. Not only did she give me exactly what I was looking for, her presence and personality makes her more worthwhile. Thank you Kim! I will be back!Service: Hairstyling
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February 2023 by Becky Sewell
I went to Danielle for some bright colors in prep for a trip. She did a great job and it came out awesome! I got compliments all vacation! Thanks Danielle!
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January 2023 by Tricia Woods
Called the Barber shop after my son came home with a bad haircut, I requested it to be fixed and was told he could come in to get his money back. Ok great, thank you! So as I was driving by to pick up my daughter from school, I decided to stop in and get my money back. I was told to go next door to Serendipity Salon, where the owner works. Jodie was immediatly on the defense when I walked in telling me she was with the Barber when she was cutting my sons hair, yay right, but that she did everything he asked. Poor communication or not I know my son did not ask for it to be shaved on the sides (not faded at all) up to a mowhawk with the top hanging over looking like Moe from 3 Stooges. Anyway, she proceeded to tell me that he is old enough so if his mom has to come in and take care of it, well. LISTEN - you dont know how old he is, what his situtation is or if he has issues so you can keep your judgement to yourself Ms. Jodie. Your mouth and the words you said to me, for no reason but to be mean, were totally unecessary and the situation did not warrant it. Remember, I requested it to be fixed, because I know sometimes communication to your barber or hairstylist is not always on point and YOU offered the money back. I am so glad I did not send him back in if this is how you treat me, I can't imagine how you would treat him. We would be in a totally different sitution then. After that interaction, I would not recommend Lucky Devil or Serendipity Salon to anyone knowing the owner treats people that way. I never make bad reviews and I am in the cusotmer service field myslef, but this was worthy! And Christmas week, go take your stress out on someone else ladService: Haircut
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January 2023 by grace brennan
OMG, I was just calling back to question the $6 check out fee & the tip fee. Sean the receptionist said I was giving him a hard time & passed the phone to the owner Jodi. She said she couldn't help with these charges & hung up on me! It was my first time & I brought my mother for a haircut as well. If you never question fee costs, go, but it you question, it's not the place for you. I spent over $200 between my mother & myself. Never going back there!Services: Haircut
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January 2023 by Paula G Trombly
OMG, I was just calling back to question the $6 check out fee & the tip fee. Sean the receptionist said I was giving him a hard time & passed the phone to the owner Jodi. She said she couldn't help with these charges & hung up on me! It was my first time & I brought my mother for a haircut as well. If you never question fee costs, go, but it you question, it's not the place for you. I spent over $200 between my mother & myself. Never going back there!
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December 2022 by Sharon Landy Willis
Awesome personalized service. I love my highlights and texturizing. Thank you so much!
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November 2022 by Noel
I’ve been going to Keri for 4 years and never once have I walked away dissatisfied. For my color, cut and conditioning, she adds extra touches and products that a stylist doesn’t normally add.I had a critical thyroid issue a couple of years ago that made my hair fall out in clumps. My doctor prescribed medication, which I’m sure helped. But Keri worked her magic as well --and in less than 2 weeks, my hair was back to normal. Soft, shiny, and no longer covering the shower drain.She’s easy to talk to and welcomes suggestions and ideas for how she can make your hair the best it can be. In addition, Keri has a wide knowledge base. She’s been styling for many years. Her prices are reasonable, and you’ll always get way more than you paid for. Just all around awesome.Services: Shampoo & conditioning
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October 2022 by Walda Woods
I’ve been going to Keri for 4 years and never once have I walked away dissatisfied. For my color, cut and conditioning, she adds extra touches and products that a stylist doesn’t normally add.I had a critical thyroid issue a couple of years ago that made my hair fall out in clumps. My doctor prescribed medication, which I’m sure helped. But Keri worked her magic as well --and in less than 2 weeks, my hair was back to normal. Soft, shiny, and no longer covering the shower drain.She’s easy to talk to and welcomes suggestions and ideas for how she can make your hair the best it can be. In addition, Keri has a wide knowledge base. She’s been styling for many years. Her prices are reasonable, and you’ll always get way more than you paid for. Just all around awesome.Services: Waxing
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August 2022 by Michele Hixson
Highlighting was beautiful! Emily was amazing and explained everything she was doing. She is a real pro! She knows the science behind the chemicals. Ver easy to talk to. Danielle did my sisters hair. We had a great time and both Emily and Danielle did amazing jobs! Kim greeted us at the front door and gave me a tour. They all made me and my sister feel welcomed like family. Our first time there and we will come back. Love the decor! They made us feel very special.Services: Haircut
