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March 2024 by Leilani Zidan
Employees in rental, were both super nice, helpful and knowledgeable.
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July 2023 by Jessica W.
Terrible customer service. Management is rude and argumentative. There are plenty of other options for home improvement stores that won't have you leaving angry.
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June 2023 by Yohannes H.
This location has an item that my local HD doesn't carry. This location is 45 min away. I tried calling 4 X before making the drive to confirm it is in stock. No one person answered the phone.
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February 2023 by Michael H.
Washer and dryer (which were in stock when I ordered them) have been delayed for 4 months. Every time they're suppose to be delivered, we don't even get a call to be notified that they aren't coming, and it still hasn't arrived. They've just been holding our money in the meantime. However, dishwasher was delivered without delay last weekend. Our brand new LVP floor was damaged by the Home Depot contractors installing the dishwasher. Then we tried running a load of dishes, and it destroyed all the dishes in the dishwasher. They said they would come today to pick up the dishwasher and refund the money for the dishwasher, but again, never called and never showed up. When I called, they said they'd come out next weekend. I'm over Home Depot, I'd rather spend money anywhere else.
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December 2022 by Nick G.
I just had the worst experience at this Home depote on Merritt Island. Went in to pay for propane exchange was told they were out. As I was leaving the propane truck was pulling up so I decided to wait for him to refill the kiosk. I waited quietly by the bike rack out of the way, not realizing it would take him an hour and a half. While quietly waiting the police approach me and tell me the store is accusing me of trespassing and they needing my id. I was literally in shock by this, I gave them my information and explained I was just waiting for propane. The officers were basically nice and respectful however it really upsets me to have to give my personal info to them just because someone In home depot didn't perhaps think to approach me and ask if they could help me with anything so I could have said just waiting for propane, nope instead they just call the police. As a customer doing nothing more than not wanting to be pushy and was just quietly waiting I think someone reaching out to me to apologize would be nice.
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May 2022 by Mary D.
Merritt Island, FL location the worst customer service! I walked into store to purchase a door but had questions. Could not find a single person near the door dept. Walked over to the window dept which I found 2 associates just standing around. I asked the female for help OR to call someone and send them over to doors to help me. She blatantly replied with there is no one in doors to help you and if I wanted I could call the pro dept and discuss over phone. I busted in laughter and said, NO I needed to discussed in person before purchasing. She said there wasnt anyone to do that. With anger I replied back to her, so a customer walks into ur store to buy a door and there is no one to help them. She basically just said yep! I quickly turned around and states Lowes gets my Biz! I was compelled to call the store and complain to a manager. I unloaded my frustration onto whoever picked up the phone which she said she would offer to transfer me to a manager to speak to. Over 15+ rings and 2 additional transfers, never was I connected to a manager
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October 2021 by Spartacus S.
Despite showing proof I'm a veteran I was refused the discount. Manager was rude. I'll never return nor will I spend another nickel at Home Depot. Congratulations on standing your ground on $1.90. It'll be the last of my money you'll ever see. Lowe's never did this. They'll get my money from now on.
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September 2021 by Indiana Gividen
In and out. EZ
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June 2021 by B R.
I have been waiting since early May for countertops for my kitchen. They now say they are almost out of production!I have a tentative install date for June 29th! That's not a promise ... just tentative! I will NEVER use Home Depot again! I will probably buy glue, paint and nails but their install is such a big disappointment. Oh, btw , I am now into my third payment on product and service that I do not have! Go elsewhere. I am going to check with other Kitchen installers today and will cancel with Home Depot.
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June 2021 by LYVICK PEREZ
Inside Home depot, Fast service, friendly, variety of items to choose from. Able to return item from outside which is very convenient.
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April 2021 by Michael Park
overpriced but helpful
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December 2020 by Thomas J.
Larger store pretty well stocked. Friendly and helpful staff. Cashier was good could ever joke. I guess Christmas day is when all specials are. LOL Keep up the good work
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December 2020 by Our Plumbing Is Out O.
WOW! HOME DEPOT'S BATHROOM IS WHERE IT'S AT! First of all, the decor is LOVELY. Not my style, but good for a public bathroom. And would we expect anything less from a home improvement store? No. We would not. Second, the bathrooms are situated back by all the wood. I don't know if they planned it that way but if there were any bad smells in the restroom, I could not tell because all I could smell was fresh wood. Good move, Home Depot. It was also clean...very clean. No trash on the floor. Air blower and paper towels. Garbage can in the right place. Period products in a machine that hadn't been bashed in (another drop a quarter in the machine deal here but I'll forgive them since everything else was top notch). If YOUR plumbing is out, search no more. This is your new restroom. But just to make sure, I'll keep posting reviews. Because our plumbing is going to be out for a while.
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November 2020 by Deserre K.
Horrible experience they failed us on every level!!! Ordered wrong windows multiple times, 3 failed installs, unprofessional installers, extremely poor communication, failure to make it right and left our home in disarray. Seven week job turned into seven months. I’m still in shock at just how poorly they handled the job. Extremely frustrated and feel like we were violated. Regret hiring them and we now know many others have had the same bad experiences as us. Read the negative reviews. I wish I had we never would have used them. Total failure.
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August 2020 by Katherine F.
I had a terrible experience with a pushy, condescending, unprofessional Rheem warranty contractor from Hedden Plumbing. I contacted the Home Depot store in Merritt Island and was directed to Veronica. She listened to my problems with Hedden Plumbing and sprang into action. She coordinated with Rheem and Delta Mechanical and sent me a professional plumber who replaced my water heater with no issues. I have been made whole and cannot thank Veronica, Rheem and Delta Mechanical enough. It's a pleasure to work with true professionals.