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January 2024 by Lourdes R.
It's very important you all shopper at this store know that when you order on line a flower with 24% strength buy you would get a lower THC up to 19%.It happened twice to me.....Just ask anyone to see if the can give an explanation. No one really knows anything at this store.So just keep an eye you are getting the THC % that you ordered.They are a complete disaster and everyone has an attitude. Including a very short girl with long hair she is bitter and rude.The you have Guffy that forgets because he is too high.This is the only dispensary you walk in and smells like they are smoking.I thought this is a medical dispensary.You can be an user but you don't smoke inside the store.A complete disaster once again!
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January 2024 by Debbie Raker
Awesome service, great, friendly staff. Couldn’t ask for better!!!
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January 2024 by James Therrien
I bought an 8th of some "Cake Face" flower and I just found 10 seeds in it!
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January 2024 by Nicholas Franks
Your new site sucks
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January 2024 by Carlos Sierra
Long wait times.
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January 2024 by terran itup
I had to give another edit. Really just terrible customer care and constantly changing the website. Pocketing all the profit instead of paying for good software and workers.
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January 2024 by The 6family
So sad as this used to my favorite place .. Horrible wait times but there trying to fix it I let that go. They just recently changed the website online and it's awful I used to go there every 2days now I'm taking my business to suterra . where as u can't even order anything on the website and i don't like waisting time there. so I like to have my order ready before coming .please make the website back to normal it was great before. if not u will loose alot of business.I watched over 20 people walk away yesterday due to the website being broken and the order tablet broken as well at the store. It was a difficult day . Tia.
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December 2023 by Tamara Mazzula
Great service with a smile! Always good deals!!
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December 2023 by Dannilee Konesky
Great dispensary friendly staff, clean, always have the thing's I need. Great sales. Great product. Not sure why you can order a head but still have to wait in line. The line time's are long but I have seen an improvement in the last weeks.
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November 2023 by Casey Wingate
The slowest dispensary I’ve ever been to. Place order ahead? Still will wait at least 30 minutes. Delivery? Takes 2-3 days. I spent an hour on hold the other day trying to get an order update. Went on Reddit and apparently Trulieve is notorious for horrible customer service and wait times. So many other efficient and great dispos in Merritt Island.
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November 2023 by Lisa Lake
1 order right would be nice
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November 2023 by Raul Chavez
Good deals And good product
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November 2023 by Melissa Maruney
FALSE ADVERTISING!!! On their website it will say the flower is 28% but when you receive the flower it’s 22%. I bought pineapple upside down cake thinking it was high THC for $30 but it was a classic bait and switch. Beware when you order online.
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November 2023 by Nikki K.
I have had issues with this dispensary several times; we'll almost every time I go...different things each and every time...place an order ahead and get the message your order is received we'll let you know when ready good deal next get one that says your order is ready for pick up about 2 mins later no problem good deal head over and put myself on wait list inevitably every time I get there like 3 people waiting one person taking ids and security. It says 5 mins wait! Not one person goes back for 10 mins no one comes out no one gets called to pick up an order...20 mins later I get called back and no customers in the back just 5 workers standing around...also my order is not even ready! They still have to go back and get my items I ordered then it's 10 mins to finish the order...so now my 5 min wait to get my medicine is 30 mins and I was the only person called and still 2 people waiting...in addition they never want to let me use my points!!!! Every time I ask they say ok then don't...this happens almost every time I go...too many workers and no one working...I know I am not the only person to have complained about this...I will not be back to this particular trulieve ever again because it is a headache every time...oh I also forgot to mention several times they said my order was ready and they didn't have the items or I wasn't eligible to get the items but I was sent the message my order is ready for pick up I went all the way there (30 mins away from home) to find out they don't have my items ...terrible service you all need a whole new team in Merritt island with much better management!!!!!
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October 2023 by Aaron Smith
Friendly staff, clean environment
