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November 2023 by coby kolker
The Automotive Team is Awesome.The whole crew - very friendly - accommodating and knowledgeable. Made for a pleasant experience. The Value is the Absolute BEST around.
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September 2023 by Desiree Agudo
This has to be the worst managed Auto Care Center.Was there for an oil change and specifically asked to check the tires because the light came on. They said, that’s included. And yes, it is included but that doesn’t mean they do it.Sure enough. I get the car back and the light still on. They told me it will adjust itself. It did not. Not that night, nor the next day. Or even the day after that when it was no longer 95°.So I go back and told them, no one checked the tires, even though the paperwork said all tires checked. They checked the tires again and sure enough, one tire was noticeably lower than the rest.There were other issues concerning this Auto Care center as incorrect pricing showing on the shelves. And by incorrect, I don’t mean a few cents here and there, but incorrect by $10 per unit. Like charging $44 instead of $34 as noted on the shelves.Definitely this location needs a much better management team.
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April 2023 by ICT Native
I was looking for a last minute oil change. They were not able to get me on the schedule. But, they were friendly and customer oriented.
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April 2023 by Ella Corbett
Purchased 4 Michelin tires for a car that they weren't equipped for installation. It was am employee who assisted me. Just a waste of time.
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March 2023 by Florida John
Staff very friendly. Make a reservation for service then do your food shopping, clothes, household goods etc. When you’re done chances are your car will be ready to go. How about this, the other day I needed my battery cable clamp tightened. The manager sent a mechanic immediately out to my car and tightened the clamp. The entire process took 5 minutes, no charge. On top of that, the mechanic refused to accept the tip that I offered him.
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March 2023 by Devildog
Took a long time since they are always understaffed, which is understandable, but the inside of my wheel was gouged pretty bad by their machineService: Tires
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January 2023 by Michelle Cox
Only Walmart I'll go to for service. Any other place no matter what the service has been I leave and one or more tires ends up flat!!! They're fast, friendly, and knowledgeable. My last visit Patrick helped me get set up for some tires and even explained to me why I might have issues with ordering on the app. Most people don't care but I was grateful he took the time to explain and show me the problem even though they were short staffed and it was late. This was valuable information that will help me greatly for future purchases with them. Love the staff there and look forward to getting an oil change soon. Please don't blame employees for things that are out of their control because my issues all came from the app and they did their best to accommodate me. Thanks again Patrick!!!!!
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December 2022 by Mike Vega
I know Walmart Auto care Centers get a bad wrap because it is anything but fast. Though I imagine they wouldn’t be so busy if you could beat the price on their tires.I am dealing with a warranty problem with my car and I needed a receipt for an oil change my wife had done in Jacksonville in June of last year while on weekend drill for the Air Guard. I was unable to get a copy of a receipt from them directly as their computers were down. I called the Merritt Island Center and Roger was able to get the paperwork and printed it out for me when I arrived. He was extremely helpful and friendly. Thank you so much in helping a stressful situation a little less stressful.
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December 2022 by denise jansen
needed a tire patched. Called ahead and ask what the wait time was, the lady that answered said it was only 20 minutes. I arrived less than 10 minutes later and was told it was a 90 minute wait. The wait is fine, but no need to be off that much. Had the tire to be patched in my trunk. I had to bring it in. ( I'm a middle-aged female) when the service was finally completed ( which I had to ask repeatedly), the worked rolled the tire out under the chain and said "have a nice day" and walked away. So again, I had to carry it back to my car.Customer service is severly lacking!!!Service: Auto tire replacement
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December 2022 by Robert Williams
They won't make appointments for oil changes and it was at least a three hour wait
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October 2022 by J
Good place to get full oil changes the best prices they do good work and have good prices on tires to I have bought tires from them to its my go to for oil changes and tires for the past 10 years.
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October 2022 by Tiffanie Estrada
Have something in my tire, need a patch or replacement. I called to see if they had availability as our Walmart’s, in Titusville, compressor is broken. The guy who answered said to come on by. Mind you I live 30 minutes away, hence why I called first. I got there and the person in front of me said she was there 4 hours. When I got to the front of the line he said “I’m booked until end of day; best bet is to come back tomorrow around 7am”. I don’t understand why you would tell me to come 30 minutes waste time and gas if you knew you were booked from the start. Very frustrating.
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September 2022 by KR
We arrived at 8AM. There were no other customers. My goal was to get an oil change and tire rotation. After one hour, my car had not been started. We had been shopping and returned expecting it to be complete. We were told it would be 45 more minutes. After another hour we were upset as we had other appointments and told them to skip the tires.I would not have been upset if I had walked into a busy service station. As I was first and it was very quiet, I feel as if we didn't matter at all.
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August 2022 by Chesney Moxey
Bought a car battery in September 2020 has 3 year warranty turned out to be a bad battery in August 2022 took it in and they gave me a new one for free. Nice surprise I though they prorated for a new one.
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August 2022 by Seth Miller
Scheduler had no idea what was going on between her desk and the shop. Waited an hour to tell me the my nail in my tire was in a non repairable spot. Went two blocks down to a mom and pops shop (rays tire shop), was patched and done in 15 minutes for the same price.