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September 2023 by Susan W.
visited this store from out of town and I saw 4 employees at each entrance. Only one register opened and lines for self checkout going to the back of the store. we asked who the manager was and got three different answers. The last answer was that the store doesn't have a manager. nobody was concerned about all of the customers waiting on excessive long lines and no registers open. They pay people to watch the self check out, but they can't pay people to check people out.
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August 2023 by Joe P.
this place specializes in hiring people that don't actually speak Any English, if you want to interact you have to use your cell phone and a translation application making the whole process pointless when I can just google or use the walmart application. So what is their purpose? they can not conduct customer service for English-speaking customers (shocker English is the main language of America). This location has half a dozen none English speaking employees. The store seems to be in a constant state of filth, think Family Dollar and that's what Walmart has devolved into. I went in before work one day to do a quick exchange except they don't do exchanges until a specific set time, stage is their and capable of doing it but they rather sit and play on their phones.
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August 2023 by Riley B.
Absolutely horrible service. We were supposed to get a grocery delivery at 8am this morning and decided to cancel it at noon because it still has not come. "We may not be able to cancel this order, it may have already been prepared" was what we received back. I tried calling customer service, waited for 10 minutes before someone hung up on the other end.
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July 2023 by R. E. C.
I consistently get my best liquor purchases in here. I love going in to browse the selections.
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July 2023 by Samson R.
This place doesn't even deserve a star. Do not ever order anything for the walmart. Every single delivery driver sits at this Walmart for over an hour which ends up getting order's canceled left and right. I just sat at this walmart for an hour and 10 mins waiting on an UBEREats order along with 19 other cars. Of those 19 cars waiting only 2, yes TWO, people received their orders. The cocoa Walmart will have your order out and in your car in less that 10 mins. They are completely under staffed and do not want to do anything to change that. 8/10 Walmart workers you see in this store don't care about anything let alone a customer. Their customer service is fuckin horrible, when they're there. Half the time you'll be waiting for 15 mins just to see someone. Go ahead and try to call customer service. I was on the phone for 20 mins with just a ring before I hung up. Management here is down right HORRIBLE. Please drive an extra 10 minutes to the Cocoa Walmart, or any other grocery store that is. It is 1000 times better that this piece of shit we call a "Superstore"
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May 2023 by Gina F.
Auto Service Center was Fantastic! Had my car towed here with screw in it. They evaluated to fix but couldn't because of where the screw was located and helped me pick out the perfect replacement tire. Took less than an hour and everything was all put together again. Desk clerk was very helpful and knowledgeable.
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December 2022 by Barb P.
Very large Walmart with large selection of products. Clean and staff friendly. Large parking lot always full.
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November 2022 by Ron J.
Slow. Apathetic. Unprofessional. Rude. Unknowledgeable. These are just a few adjectives I could think of to describe the torturous experience I endured. These employees obviously work without supervision of any kind and at whatever glacial pace they wish. If I was the manager of this store, I would be mortified. Do yourself a favor, take your business elsewhere.
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September 2022 by Carlene Sponsler
I don't appreciate Walmart ever since self checkout and higher prices
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July 2022 by jovanni gaitan
There's two very friendly greeters that welcome you into this Walmart.. a lady and a man GREAT CUSTOMER SERVICE SKILLS ?
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June 2022 by Marlon M.
Beer Wine & Spirits part of Walmart!Came in today after getting off cruise, we went to the liquor part and soon as our group of 4 stepped in she yells if your under 21 step to the side as we entered. We are all in our late 30s. Then a few mins later 2 younger white males came inside & she said nothing to them. Noted! My wife tried to enter the restroom and the door was locked so she asked cashiers did she need a key to get inside. No answer they just looked at her. My wife asked again they said nothing so I yelled "Yo how can we use the restroom" they finally answered. Someone was inside of restroom. Then while checking out I'm paying for my liquor and Nancy whispers in the younger cashier ear to check ID & Check his money. We ended up leaving without purchasing anything. I went over & spoke with a manager on the lady and another customer said she experienced the same with Nancy earlier that day. Fire Old Lady Nancy, she's mean.
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November 2021 by Laurel H.
Just picked up a beautiful Christmas tree at this location! Such a great customer service from this crew of people that I was able to get the perfect size tree for my home! A very clean store and well stocked! I recommend it. Five Star rated by me! I nice ending to a busy Saturday.
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August 2021 by Areion Dusak
there is no one here, and i’ve been waiting at the back register for about 17 minutes.
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June 2013 by jerry vair
Nothing like Walmart back in home state. I was able to get in and out record time . Well stocked and clean!