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January 2024 by Norman M.
Outstanding service by the staff at this retail outlet. My newer I-phone wasn't receiving authentication codes. It was very frustrating. But the ATT staff worked on the problem and pointed out other matters that were causing issues with my I-phone. They realized tech support at 611 could only fix my phone. They told me why my selfies were blurry ( crack on the screen) Finally 611 fixed the problem. These workers are hard working and very competent. They show up to work when too many folk prefer not to work. ATT hired the best crew here. Thanks.
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January 2024 by Renato A Maure
Jessica was helpful and great!
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January 2024 by Joe Budding
The store is very professional and staff is very knowledgeable and nice. “wolseley” was very patient with me and assisted me with everything
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November 2023 by Father Venus
Went there to subscribe for internet on Sunday november 26 in the afternoon, just got back from being out of town for a while, I always use ATT, the only colored man that was sitting there doing nothing told.me there was no internet in my area. When I called later an ATT number and gave my address there was Indeed Internet in my specific address and now I have internet. This employee was misleading, didn't want to take care of me.What kindof employee does att has that doesn't want to take care of a potential customer.You might as well keep that store closed on sundays.. it gives a bad face to your company.Before calling ATT number I went to Xfinity.With employees like him you.loose business
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November 2023 by Alejandro Inocencio
Jessica is great! Answered all my questions and hooked me up with a good deal!
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September 2023 by Shmuel Kott
Absolutely amazing experience! Love Victor..knows what he's doing and how to navigate the most complex situations. Great service and very fast. Would definitely recommend coming in to find the best plan and phone..just ask for victor..he'll take care of you
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September 2023 by Josef Buholzer
The customer service at this location is excellent. They were accommodating and responsive to my questions. I had an amazing experience with the manager Jessica, she was outstanding, and the product (fiber internet) was exactly what I was looking for. Thank you.
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July 2023 by Alicia Elswick
They would not sell a phone or help in anyway. My bf lost his phone. Maybe their was a problem with communication?
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June 2023 by Sofi Coego
The customer service is excellent. Jessica and Alfredo helped me a lot with my purchases and I feel very comfortable with them. ABOVE & BEYOND ?
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June 2023 by Ryan
The customer service absolutely atrocious. Nonexistent actually. I have used this store previously in the past and I will never go back. The store in Surfside is better.
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June 2023 by Ryan Foley
The customer service absolutely atrocious. Nonexistent actually. I have used this store previously in the past and I will never go back. The store in Surfside is better.
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May 2023 by Diane Breslow
I had a wonderful experience at the AT&T store on Arthur Godfrey Road, Miami Beach. Jessica was AMAZING!!! She was extremely knowledgable and helpful. It was a pleasure shopping at this store.
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November 2022 by Joan Morejon
Excellent service. Very attentive and lovely staff. “Jorge” was the one that helped me out the first time I entered the store and he solved all my issues whenever I needed help.
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November 2022 by rody torres
I’ve been to many AT&T stores and this one is by far the best. Wolsely and Jonas were amazing and very professional!
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November 2022 by Jisel Nuevo
Fantastic attention and service. Quick to assist you with everything needed. Great ambiance and team work.