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November 2023 by Caroline Choi Live
This store is the BEST! I love all the girls there. They’re so sweet and helpful. I love all the dresses. They have then cutest outfits :)
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November 2022 by Kari Dowiak
A lot of great brands here! Curated and not overwhelming.The only thing I noticed is a lot of these brands are running discounts on their own brand websites online, where price in this store was full price. Not sure if they price match, but worth noting.Found a cute bikini but saw that bikini was 30% off online so bought it there.
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November 2022 by Fiza Hussain
I have been a loyal big drop customer for almost a decade now. In store experiences have always been fun and hearty! The staff really knows how to dress their clientele so people leave feeling sexy, confident and motivated. It is truly one of the best shopping experiences I have ever had which is why I am a repeat customer. These girls are doing a fantastic job and can't wait to see what they do next!!!
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November 2022 by Stephanie Maitre
Customer service is 10/10! They don’t force clothes on you and take the time to help you find what you’re looking for while making sure you feel confident! The items they’ve curated are also of the best quality and SO unique. I alway go when I visit Miami!
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November 2022 by Amlyv N.
I love the mood and ambiance of the store it is welcoming. It's in a great location next to the 1 Hotel South Beach and walking distance from the beach. The staff is helpful and customer service is top notch. It feels like I have my own personal stylist. Thank you for one of the best shopping experiences in Miami.
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November 2022 by Fiza H.
I have been a loyal big drop customer for almost a decade now. In store experiences have always been fun and hearty! The staff really knows how to dress their clientele so people leave feeling sexy, confident and motivated. It is truly one of the best shopping experiences I have ever had which is why I am a repeat customer. These girls are doing a fantastic job and can't wait to see what they do next!!!
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November 2022 by Kristi V.
Just came across this store last week and I'm absolutely obsessed! The clothes fit me perfectly and the ladies at the shop are super friendly and helpful. I'll be doing lots of shopping here in the future!!
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June 2022 by Nice Shayds
prices are way too marked up. Get the same stuff online for less. This is a tourist trap.
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December 2019 by Marlee K.
The store has a couple of items. Not too much. But the employees who work here are terrible. Mean and unhelpful. Wouldn't go back.
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September 2019 by Jeffy Fishman
I special ordered a bracelet from Big Drop NYC and it arrived on time and was prettier in person. I cannot thank them enough for their help..
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March 2019 by Magdalena Marek
Great store! Huge selection of merchandise! You can find outfit for any occasion and the staff is very good at what they do! I needed nice dresses for an official dinner and they styled me completely with all the accessories! They even have my favorite Schutz shoes, which I've been looking for months! In a very good price! I was very happy! And the dinner appeared to be very successful!
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March 2019 by Gabe Araujo
Convenient location and an amazing selection. One of my go-to boutiques when I'm in Miami!
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April 2018 by M H Rocha
They do not sell Love Shack Fancy :(
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March 2018 by C G.
Manager Lesley has such a b*** attitude. She is NOT qualified to work in a high end environment much less deal with high end people. Whats wrong with this store having her represent them. Tells you alot about the people behind this clothing boutique. Shes nothing but trailer trash. Next time im in miami at the 1 hotel i wont be shopping with them.
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August 2017 by Noelle B.
Worst customer service ever! I visited Miami on the weekend and found this store on my way to my hotel so it was my first time there. Any way, I wanted to return my purchase a day after I got it, the worker there said that there is no refund!! Nobody mention it when I purchased the clothing. Now I'm stuck with a $500 gift card and there are only 2 stores Miami and NYC (I live in LA). Website is under "construction" for the last 2 months!! So unprofessional! How amI supposed to use my money's worth?!? I just wanted a refund and be done with it! So annoying!!!
