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March 2024 by Estefano Picci
People you gotta update how we can access to atm ridiculous that we have to slide the debit card to open the door of the atm. Now with this digital world that we live in everything is with a touch digital wallet etccc, if someone doesn’t have a físical debit card with them how they can be able to access if they can not do it on a digital way
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March 2024 by Patricia Saibene
Excellent attention from René. Very professional.
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November 2023 by Charl de Wet
Excellent service! Thank you Daniela and Melissa for your energetic and efficient assistance! You make opening bank accounts a very pleasant experience.
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May 2023 by Samir Demachkie
I never had so many issues with a bank in my lifetime. I highly suggest everyone to not open any bank account in this bank. Customer service is the absolute worst. Everyone has no will to work and it shows it all in their attitude and facial expressions. Worst bank of Miami without a doubt.
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May 2023 by Michelle Holzmann
Worst bank ever. If you want to spare yourself from losing time with inefficiency at its greatest, do yourself a favor and never open an account with this bank.
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February 2023 by Laura Racciatti
Worst bank ever. Customer service is ineffective, agents at the location NEVER answer calls. Absolutely frustrating. It's a real nightmare. Please, find another bank if you have the chance.
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November 2022 by Marco De Biasi
WHY IS CALLED NARCOBANK.this morning i was at the door at 9 55 am,the branch open at 10,for opening a account.They open the door at 10 am and let me in,i request to have someone help me to do all the paperwork,and politely the lady said" in a minute we will attend you", after 5 minutes i went to the teller to ask if i can take care of my request,and they introduce me to mr CELESTINE(i don't know last name). He ask me if i was resident or tourist,and start ask me my documents,i gave to him,right after that he said me i need to have always 1500 dollars on my account for skip the 10 dollars or something fee.After that info mr CELESTINE said me what i would do with the money i will have in my account and for what reason i want open account in city bank.I was wondering why a simple banker have the right to be so RUDE and ask somenthing so personal. TODAY MY FIRST AND LAST TIME I WALK IN AT CITIBANK, THEY SHOULD BE INVESTIGATE FOR ALL THE BAD THINGS THEY DO AND A TREATMENT THEY PROVIDE TO THE CUSTOMERS
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October 2022 by Kristoffer Nissen
This branch is full of friendly knowledgeable staff! Definitely worth a trip even if you have other closer branches.
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July 2022 by Celeste Felix
needed an emergency bank acct and I came in to try and open one but unfortunately they go by appt only and the soonest appt wasn't for another week
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February 2022 by Joseph Zakrzewski
Eddie Bettega is my Wealth Management advisor and he's always had my back. Only deal with Eddie out of all the Miami Citi branches.
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January 2022 by pirulin pinpon (Pirulin Pin Pon)
Slow service, it used to be the good citibank. 3 employees walking around, 2 tellers only. ?
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December 2021 by Syed Rahman
I had an excellent experience, I would give this place 10 stars if possible. Alfonso and Rene Bendana were very professional and were able to help me effectively with my concerns and issues. I am truly grateful for their service, professionalism, and humanism. They were both very knowledgeable, and helpful.
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November 2021 by Jisel Izquierdo
We walked in to the branch, stood at the lo by for a few minutes and We were not acknowledged by the banker who had no customer at that moment so we had to to approach him ourselves. He told us the wait to open an account was 1 hour and there was only 1 person at the lobby. We asked the banker if we could go to a near by branch and he directed us to one that was close that the
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October 2020 by Jayden Denis
Very long wait NO Mgr only one Teller...
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September 2020 by Federica Caponetto
Kindest staff