Enterprise Rent-A-Car
Car RentalHours:
1000 5th St Ste 100, Miami Beach FL 33139 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers convenient access to thousands of locations near airports and Miami Beach, with availability in over 30 countries worldwide. With a history spanning 65 years, the company prides itself on a high standard of care and exceptional customer service. Customers can easily book vehicles online or through the Enterprise app, making the reservation process simple and straightforward. Many reviews highlight the friendly and professional service provided by staff, who are attentive and eager to help. Some customers appreciated the quick turnaround, receiving a vehicle within an hour after previous bad experiences elsewhere. The staff is often praised for going above and beyond, such as personally driving customers to other locations when vehicles are unavailable, and ensuring vehicles are clean and damage-free. However, some reviews mention issues with reservation accuracy, noting that in busy times, reservations can be made when cars are not available, leading to delays and late pickups. Despite this, the overall experience at this location tends to be positive, with courteous staff and a focus on customer satisfaction. Customers also value the quick, friendly service and the ease of booking through mobile apps, making Enterprise Rent-A-Car a reliable choice for travelers seeking quality rental options.
Most Recent Reviews
February 2026
This location had so-so reviews but we were completely satisfied. Car was available at appointment time and when returned it was checked right away and deposit returned immediately.
February 2026
We rented without having made a reservation and received a wonderful welcome from Nicholas. He spoke French, which helped us a lot as well… The car was perfect, the welcome upon return was also excellent, and we will definitely come back to this agency on our next trip to Miami without hesitation!
Thank you to...
read full commentFebruary 2026
🚗 Decent cars when you get one… but that’s the catch! Long waits, reservation mix-ups, and surprise fees can sap your mojo 😤. Some staff are great, others barely acknowledge you 🤷♂️. Go in prepared, document everything, and manage expectations.
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