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February 2024 by Michael Fischer
Very friendly staff. I mostly used to use them for printouts. When I tried to drop off a FedEx package they wanted to charge me for it??? I left it in my building's receiving instead - for free..
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December 2023 by Mary Beth Lee
Go to any other FedEx, although listed as a full FedEx location it most definitely is not. We went because it was convenient to where we were staying, we were able to print but they did not have a notary on staff, fine, we went somewhere else but when I went back the next day to drop off the FedEx letter they charged $2 just to drop off an already labeled FedEx envelope. Which is fine, it's in a hotel so they charge for everything but don't have it listed as a FedEx office and ship center, it should be listed as an expensive hotel mini FedEx that can't actually do what you need. Go somewhere else!
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May 2023 by Joy Perez
Located inside the Lowes Hotel on 16th & Collins. Go up the escalator and make a right. :)Quick and easy service. Tip- print out your label online and come ready to drop off.
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April 2023 by Shelby O'Neal
The website says they offer adobe creative cloud software, but its all outdated and isnt working correctly. Came to work on project and spent $15 to do literally nothing
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March 2023 by Steve Schlenker
came in 8:30am for a small print job - they asked me to email the job to them, so they could quote cost and declared given the small size it could be done same day. After 5 hours they still had not responded to the email so I re-sent it. 3 hours later they still had not responded, so I tried to call. After 2 minutes of dial tones the phone disconnected. Came back 8:05am next morning to see a sign “back in 10 minutes.” 1 hour later still no one here. Whoever is running the location should be fired.
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March 2023 by Jennifer Rodriguez
Great service , I was happy with the staff & Andres helped me a lot with all my questions. Great young man. Keep up the good work guys. We need more hard working employees as there is at this Fed ex, very friendly.
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March 2023 by Peter Mosley
Doesn’t open at the posted time on Google!
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December 2022 by Dustin Brewer
This location charges significantly more because they're located in a hotel (per the store manager, Michael Diaz). They tried to charge me more than $1300 for a large print project. I entered the EXACT specifications into the online Print on Demand service, the total came out to just over $800. They also wanted to charge me $20 to deliver it to the hotel next door. This is the worst form of capitalism. Go to a different FedEx store.
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October 2022 by Christiaan P
Didn't mentioned the extra charge for pick up a package
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July 2022 by Who's Styling Who Khaliah Clark
Well my experience at fedex was a momontae and that's bigger than a moment . Andres help me shipped everything packaged it and the lady in front of me knew she was going to take long and she let me go in front of her . I was in and out . I highly recommend this fedex located in the Loews hotel .
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July 2022 by BaccioCouture
This lovation charge $10 just to received
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May 2022 by Devon M.
Came in on a quiet evening and the ladies working in this location are GREAT! If you have anything else to say otherwise I'd have to completely disagree. Patrice helped me ship out a next day delivery and got my passport pictures done all in 20 minutes, talk about an efficient young boss. Even the other regular customers adored the other coworker by the name of Tay! This ladies need some kind of recognition because they are phenomenal.
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May 2022 by Alison N
You will think that because it is located inside the loews hotel they will be trained properly. Nope. Worst staff they can't respond to any questions nor help you, and they will take care of several people at the same time which makes it even more messier. At one point i had to be behind the cashier and take care of myself. I definitely do not recommend this place
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May 2022 by Emre Koyuncu
If u do not have room key u can not open the door it is insane, i live here and I can not print one paper it us waste of time...
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August 2021 by Daimon C.
Read some reviews this small outpost seem less-than the brand standard. Totally not true. Great local employees that understand right demands and bend over backwards to help any technologically challenged customers. Thanks Team!
