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January 2024 by Serena Nguyen
DO NOT STAY HERE!!!Made the mistake of letting my sister book a room here without first checking the reviews. I'm actually writing this review before we've even checked out in a sad attempt to get the management's attention since they never have anyone at the front desk and never have anyone answering the phones.Our room is infested with ants. Woke up to ants on the desk AND crawling all over the nightstand. The shower is clogged and is close to overflowing by the time we've even had time to get clean. On top of that the wifi is abysmal and lacks enough strength to even support a simple phone call. I've never seen a more run-down place with such dreadful service in my entire life.Lastly, the whole place is super run-down, paint peeling off the walls, cracks in flooring and even graffiti in the elevator. You're better off camping on the street.
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December 2023 by shrenik haria
Superb location. Beach is in walkable distance of 7 mins. All public transport have a stop here. Very well maintained and pocket friendly hotel. They do not have any restaurant but everything is available in walkable distance. They provide beach towel and we get 2 chairs on beach as well so we don’t have to pay anything.Nearby activities: Beach is in walkable distanceWalkability: Everything is walkable distance.
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December 2023 by Natalia Taborda
The hotel rooms are very comfortable. They have everything what you need, from a fridge to a microwave oven, coffee maker, dishes and like stuff. Beds were a 10! The bathroom is very spacious and packed with everything. However, in overall terms, the hotel needs maintainance. You can tell it’s a vintage hotel and reformations were made. The elevator is one of the things that needed maintainance. And sth that called my attention is that the guests left their garbage in the hallway by their door’s bedrooms. I mean, can you just put a trash can or sth to throw your stuff there? This was pretty dissapointing. So in the bedrooms all good, outside, some work is needed.Nearby activities: Near everything, the beach, bus stops, Lincoln Road, restaurants, Walgreens, etc.
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December 2023 by Kimberly Mitchell
So, me and my son were thinking of taking a trip to Miami and staying at this hotel . It was last minute after entering my detailed information. I opted to wait and reserve a room for a later date. My 13 year old son was so excited to go and inadvertently hit the submit button. I immediately contacted the hotel the gentleman who I spoke with said ok regarding the refund but I would have to contact the third party who it was initially booked through to cancel. I did that then called back to the hotel and a female answered mentioning the hotel will not honor a refund. It’s very disheartening to say the least.(11-25-2023) So here’s an update on my attempt to request a refund for booking a room that I cancelled. Someone from their Corporate office contacted me and offered to refund my money for a cancellation fee which I thought was fair. The representative that I was corresponding with was very friendly helpful and understanding.I will still reserve a room there when I am ready to visit South Beach a friend recommended this hotel for a great stay. Says the rooms are nice.
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December 2023 by Amanda Garcia
DO NOT STAY HERE!!!!! ROOM INFESTED WITH COCKROACHES! I booked the room from 12/8-12/10. I checked in 12/8 around 5:30 PM and left for a party around 7:30 PM. I did not return to the room until 4:00 AM the next day (12/9). I was about to get ready for bed when a huge cockroach ran out of the bathroom. I ended up trapping it under the trash can and dragged it into the hallway outside of my room. Then there was a second roach in the bathroom (seems like they are coming from the drains or walls). I ended up putting towels in front of the door so it would not crawl out. The bed is so close to the ground and near the bathroom I was terrified to go to sleep. I just sat in the middle of my bed. I was going to wait it out until 8:00 AM to speak to staff about this situation. I had to wait because there is no front desk staff from 11:00 PM-8:00 AM. While I was waiting I ended up seeing baby cockroaches under the bed and on the headboard. I was truly so disgusted I ended up packing my bags and called a family member at 5:00 AM that lives 45 min away to come pick me up. I never slept one night at this hotel. They are charging $380 a night and the room was roach infested!!!!. Since I was unable to notify staff I called later that day and on Sunday. NO ONE ANSWERED THE PHONE. I ended up calling Monday and spoke with the operator who said they will reach out to the hotel since the number she provided me was not connecting. They did not reach out until today. They texted me saying that I could NOT get a refund because I did not inform anyone during my stay. How was I suppose to inform or show anyone the roaches if NO ONE was at the front desk and NO ONE was answering the phones. I informed them since I panicked I couldn’t take any photos (I’m truly terrified of roaches). They can check the security cameras, it would have shown me DRAGGING a trash can into the hallway at 4:00 AM in my pajamas. I’m also sure housekeeping staff would have seen the roach once they picked the trash can up. They are ignoring my texts and phone calls. I have not actually spoken to anyone on the phone about this, everything has been done by text. I already disputed my charge with my credit card and filed a report with the health department. I’m going to still fight for a refund because this was truly a disgusting experience. DO NOT STAY HERE!!! Unless you want roaches crawling on you while you sleep. Don’t waste your money like I did!
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November 2023 by Laura Croux
My room was not like the ones shown on pictures! Poor conditions, corridor was filthy. Arrived late at night, not even a complimentary bottle of water! Not the best area of Miami Beach. Wifi was out for a day. No internet, no TV, for the remaining of the stay because nobody came to reprogram after the Wifi outage.
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October 2023 by Joshua Alexander
Amazing experience at the hotel economy friendly location friendly and staff friendly shout out to Josh he did a great job making my trip a special
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October 2023 by Nicholas Fitch
This was everything I needed for a nice rest on vacation. The staff was very friendly, I loved how kind the cleaning staff was and the receptionist JOSH was VERY VERY friendly and super helpful! I enjoyed learning about the area with him and he really made my stay here stress-free. Everything was super easy and helpful with him. The rooms were just great and the service was even better (:Rooms: The rooms were cozy, quaint, and just enough to have a very happy and comfortable rest. The bathrooms in my opinion were very spacious and well maintained! I enjoyed how clean everything was.Nearby activities: So much to do all around, even just in a 0.5 mile radius there are plenty of clubs, beach, restaurants, tour activities, a lot of different people and parks as well.Walkability: Everything around is very easy to walk to and can be done relatively easy around the sidewalks. Of course it gets hot, but that’s Miami.Food & drinks: There are a LOT of options all around the hotel, I couldn’t visit all of them in a 0.5 mile radius even if I tried. There’s cheap food, fresh food, value food, bars, grocery, fancy restaurants, pop up stands, and drink areas.
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August 2023 by Rocio Arean
The staff were very informative and let us have the feeling that they are there for us. The location was perfect for us!! We had a fabulous stay!
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August 2023 by Belén Alvarez
The beds were very comfortable and the room was clean. Great central location for sightseeing.
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August 2023 by Malu Medeiros
This hotel is not right at the beach, but for its proximity to it, it’s probably the most economic option. With that comes some sacrifices. The room was barely big enough to accommodate two adults, and the shower was tiny even for the smallest individuals. Be prepared for the hotel to charge you a $33 per day “resort fee” when you check in. This is on top of your booking fee, and is not disclosed when you book the room, nor is it presented as an option. For that you get beach chair rentals while you’re there. Umbrella rental is an extra $20 paid to the beach attendant. We did not have any needs after hours, but the front desk is not always occupied, which they tell you at check in. Not the worst experience, just know what you’re getting. On the one hand, our bed was comfortable, sheets were clean, and our a/c worked. On the other hand, the toilet paper was super thin, some lights in our room needed new bulbs, and the tiny elevator was out of order over the weekend. We also couldn’t get connected to the Wi-Fi.
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August 2023 by Robert Schuhl
Elevator went out of service on the last day of my stay. Glad I was on 2nd floor. Resort fee for chairs and towels for beach, wish they would have provided bottled water (maybe 2 per day per guest). Bathroom was really small and toilet paper holder was not in best location for a larger person such as I. Mattress was great. AC and ceiling fan did great job for the outside temp. Furnish the code to add channels on the Roku TV please.
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July 2023 by Abril Álvarez
wonderful hotel, excellent location, clean and excellent size room, another reason to stay at this hotel is the perfect service! Highly recommended!
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July 2023 by Neri Gonzalez
brilliant service! The hotel is clean, comfortable and excellent located! Everything was awesome!
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July 2023 by Julieta Ferreira
This hotel is amazing for couples!!We had a magnificent stay! The hotel is clean. Bed and pillows are comfortable! The staff was really attentive! Excellent value for the money!
