Hertz Car Rental - Miami Beach - Collins Avenue
Car Rental
Hours:
3801 Collins Ave L4, Miami Beach FL 33140
Hours
About Hertz Car Rental - Miami Beach - Collins Avenue
Hertz Car Rental on Collins Avenue in Miami Beach offers a wide selection of vehicles, including luxury and sports cars, SUVs, EVs, vans, and trucks. The location can be a little difficult to find initially. Experiences with the staff vary; some customers find the representatives very kind, courteous, professional, and brilliant, noting they go above and beyond and exude trust. The process is often described as smooth sailing, with cars pulled up quickly and returns being as easy as pick-up. Vehicles are typically amazing and clean. However, other reviews mention not the most professional staff, describing service as nonchalant with different expectations than larger facilities. One customer reported receiving a vehicle with only a quarter tank of gas without prior notice.
Most Recent Reviews
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September 2026
We walked into the office and were helped immediately. The agent was nice and personable and got us in and out. There wasn't a ton of paperwork or signatures. Car was nice and clean. Thank you Hertz!
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September 2026
Top notch customer service!!! I showed up early to pick up a full size SUV and it had not yet showed up to the location. Chris was able to find one at another location close by and drove me there and back to pick it up. Absolutely fantastic human being, and exceptional customer service!!!
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August 2026
I really recommend to rent here. Not only they upgraded our car for free, but also they where very kind helping when we have a problem with our car. Specially thanks to Josiah for his kindness.
More Comments(168)
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