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October 2023 by Osvaldo F. Rodriguez
Excellent
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April 2023 by Alex
why this place comes up when you search for hsbc bank locations is beyond me. it has been citizen's for some time and no connection to hsbc
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April 2022 by Brenda Furey
Went to the branch and it was closed, I wasted my time.
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January 2022 by Andrew Hastie
Unhelpful. Refused to provide a small number of quarters in change at the teller line. Were extremely rude.
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August 2021 by Dean Bush
I was disappointed to learn recently in the news that HSBC will close all of its retail banking in the United States. I have enjoyed the conveniences that HSBC has provided me over the past eleven years that I've held accounts with them. The service was always efficient, professional, and friendly.
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April 2021 by Fabian Garcia-Diaz
Big banks theses days are horrible. All automated , no human touch, waiting for long time to talk by the phone, etc. But sometimes we find exceptional people like Emiliana Esquivel ( personal banker ) at HSBC Miami Beach branch. A real professional, willing to go the extra mile to do her job well !Kudos !! to her !
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April 2021 by Neslihan Ozdemir
I loved banking with Philomena ??
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August 2020 by Mass Lanfranchi
Terrible customer service, teller very rude
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May 2020 by Patricia
I've been going to this branch for years. It's always a pleasant experience. There is never a long line and the staff are very professional, courteous, and helpful. Carmen helped me the last time I was there. She is so nice!
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May 2019 by Broking Asia
Worst bank in the USA
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December 2018 by Alex Granier
After having spent more than one hour on the phone with the operator I was told to go to the branch to request the closure of my account since it required a deposit. The bank staff was completely unable to solve the matter and they were more interested in picking up and leaving than in solving the matter. Managers included. Rude staff. unservicial with no idea to the questions I asked. I don't ever want to open an account with HSBC. The experience has been nightmarish
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May 2017 by Alan Mijael
bien, atencion normal
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November 2015 by Zevi Backup
Nice building